[SOLVED] Server 2016 Standard fails to install updates

nick31 · May 6, 2024

Hello,
I inherited a couple of problematic but very important servers (isn't that always the case) and this is for one of them.
Any help is greatly appreciated.
Initially there was pending.xml from 2021 and some registry entries (below) that I removed and after removal WU was able to install latest SSU KB5037016.

Code:

Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackagesPending]
"FirstMergedExecutionSequence"=dword:000000c2
"FirstMergedExecutionClient"="WindowsUpdateAgent"
"FirstMergedExecutionInitiatedOffline"=dword:00000000
"MergedExecutionSqmSample"=dword:00000002
"FirstMergedExecutionId"="{A77708FF-89B2-4E20-90B5-4E47BBDFC729}"

Currently pending updates are KB4589210 and KB5036899, both fail.

DISM /Online /Cleanup-Image /RestoreHealth completes without errors.
SFC /scannow completes without errors.
There's nothing in ComponentsScanner.txt, although during a scan there are these messages:

Code:

Loading registry hive from C:\Windows\System32\config\COMPONENTS
Hive is currently in use, making backup copy
Parsing loaded hive, please wait...
Sequence numbers do not match! Hive is dirty and the transaction logs should be reviewed for relevant data!
hbin header incorrect at absolute offset 0xCF08000!!! Percent done: 96.41 %
Hive parsed successfully - found 451,021 keys and 1,179,730 values
Starting corruption scan
Sequence mismatch! Primary = 50607. Secondary = 50606
Scanning CanonicalData\Catalog for corruptions

DISM /online /cleanup-image /AnalyzeComponentStore

Code:

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169
Image Version: 10.0.14393.4169
[===========================99.8%========================= ]
Component Store (WinSxS) information:
Windows Explorer Reported Size of Component Store : 9.70 GB
Actual Size of Component Store : 9.47 GB
    Shared with Windows : 6.30 GB
    Backups and Disabled Features : 2.73 GB
    Cache and Temporary Data : 429.63 MB
Date of Last Cleanup : 2024-05-03 17:54:01
Number of Reclaimable Packages : 0
Component Store Cleanup Recommended : No
The operation completed successfully.

When installing KB5036899, there is a lot of similar messages in CBS.log:

Code:

2024-05-03 14:32:27, Info                  CBS    Failed to get visibility for package: Package_8580_for_KB5003197~31bf3856ad364e35~amd64~~10.0.1.2 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

nick31 · Monday at 1:51 PM

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[SOLVED] Server 2016 Standard fails to install updates

nick31

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