cwsink

Assuming ACPI.SYS is to blame, I've seen BIOS updates fix high ACPI.SYS DPC latency issues. Is your laptop using the latest motherboard BIOS...

I think the factory warranty was 3 years which has ended and since I've effectively solved the issue I'm fine with it. Thank you for all...

Thank you for the update. I'm glad the crashes seem to have stopped. I'd consider disabling C-states more of a workaround rather than a fix...

As you already noted, it will likely use more power but I'm not aware of any issues caused by disabling C-states. I'd be tempted to try and...

Alright. Please let us know how it goes. Good luck!

Did you also enable all of the CPU cores?

I think that's the right setting. Was it already set to Disabled or you've done it now?

The latest memory.dmp shows a thread owned by the Discord.exe process calling into a system service. There's an I/O request packet (IRP)...

So, it looks like a minidump was generated for a crash today. Did it also create a new C:\Windows\MEMORY.DMP file? If so, please make that...

Please rerun the "Sysnative BSOD Dump + File Collection App" and link the resulting new zip file.

If it allows you do that then give it a try. Usually, you're required to have an even number of cores with Ryzen but maybe it's different...

Do the buttons (or is it a toggle?) labeled 1 and 2 next to the "Active CCD Mode" text do anything about enabling one or the other CCDs? If...

I have a different interpretation of the trace data from ubuysa. It looks to me like driver code is getting stuck waiting for a lock held by...

Hi CodyB, If the crashes persist, can you try using Rzyen Master to disable CCD 1? Meaning, essentially temporarily turn your CPU into a...