Recent content by dualopsys

O.K. got it solved. for future reference... Select "view update history" at the top of the window, select "uninstall updates" scan thru the list of updates to find the problematic update. select that update and then select "uninstall" restart the computer. Once uninstalled, the "view...

windows 10 home edition, v1809, OS build 17763.529 on 5/22/19, I performed a "windows update". windows showed that a cumulative update, KB4497934, was available. windows downloaded the updated, then prompted for a "RESTART". I manually closed all my open applications, then selected RESTART...

there are a couple of notes about the referenced process. first, when I ran svchost lookup tool from tweaking, it did not initially show a significant amount of memory usage... in fact I ran it a couple of times and it showed about 90MB in use. I then reset the computer, selected check for...

update: I did run SFCFIX and the software reported ZERO errors found: SFCFix version 3.0.0.0 by niemiro. Start time: 2016-10-03 18:51:06.011 Microsoft Windows 7 Service Pack 1 - amd64 Not using a script file. AutoAnalysis:: SUMMARY: No corruptions were detected. AutoAnalysis:: directive...

I have a family members windows 7 x64 tower that is showing that the last time it performed an update check was Sept 12, 2016 (about 2 weeks ago) and the last time updates were installed was on Sept 8, 2016 Currently, I am also seeing a consistent high CPU usage of approximately ~50% for a...

posted to incorrect forum - can't find a thread delete

no reason to apologize for the delay... this is a volunteer forum.... thanks for the help ! I committed to the complete restore today.. Went a little further than you suggested. The factory restore partition was still available so I was able to access the HP restore program thru the F11 repair...

I have been pondering the "cut and run" strategy. ...although I was going to start by using the built-in system reset (no files kept). I briefed the reference web page. probably a better option. However, the installed windows 10 was an upgrade from pre-installed windows 8.1 I do NOT have...

I tried to add a new user from the only existing account. <control panel> <user accounts> <add a new user in pc settings> with the 'Family & other users' tab selected <add someone else to this pc> and the result was: "something went wrong" "tray again or select cancel to set up the device...

addendum to last post: fyi, I also ran the following: DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

initially, at power up, the computer was reporting: inaccessible boot device. one of the general recommendations was to perform a system reset. I performed the system reset (saving user files). The system then started up O.K. but demonstrated the problem that I reported in the first posting...

I had tried the "troubleshoot problems". unfortunately windows was not able to automatically resolve the problem. thanks for posting the suggestion.

I have a windows 10 v1511 tower computer. a RESET to the operating system was performed. I set the RESET to keep all files (but remove apps). After the reset, the system started up O.K. the WIFI settings were remembered. The signal strength indicator in the system tray shows internet...

thanks again... thread marked as solved

I took a closer look at the available Intel display driver update. Per the windows update screen, this particular driver was released in 4/2011 and published on 6/23/2011. My current installed display driver release date is 3/2014 I sure do wish Microsoft would include a few more details on...