[SOLVED] Windows 10 (22H2) KB5037768 fails 0x800f0989

adamdillon · May 16, 2024

Would love some help with this error message. KB5037768 keeps failing with error code 0x800f0989.

I ran the sfc /scannow. Fixes were applied. Rebooted and ran again, it came back clean.
Updates still failed.
Ran dism /online /cleanup-image /restorehealth. Rebooted.
Updates still failed.

Attached my CBS.log

I looked at the sticky for the steps to follow with the SURT tool, but I can't find the version for Windows 10.

adamdillon · May 22, 2024

Anyone have any ideas for me?

Maxstar · May 22, 2024

Hi,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the system and attempt to update if it fails attach a new copy of the CBS logs.

adamdillon · May 22, 2024

I'm currently attempting to install windows updates. Attached is the log file.

adamdillon · May 22, 2024

That worked. Thank you so much Maxstar. I will be donating.

Maxstar · May 22, 2024

You're welcome. Glad to hear the problem has been resolved and thanks for your donation to Sysnative.
I will mark this thread as solved.

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[SOLVED] Windows 10 (22H2) KB5037768 fails 0x800f0989

adamdillon

Contributor

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adamdillon

Contributor

Maxstar

Windows Update Moderator, Security Analyst

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adamdillon

Contributor

Attachments

adamdillon

Contributor

Maxstar

Windows Update Moderator, Security Analyst