[SOLVED] Windows Server 2019 update error

yunsung · Jun 27, 2024

Hello,

I'm having issues updating a windows server 2019 server with the last updates.
I already ran the SFC but was unable to fix some of the files.
Dism command was stuck and didnt run.

CBS Log in attachment.

Thanks in advance for your help

yunsung · Jul 1, 2024

Tried to rename software distribution and try again but wasn't successful

Maxstar · Jul 1, 2024

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

yunsung · Jul 1, 2024

Hello,

Thanks a lot for your reply.
SFCFix and CBS in attachment

Maxstar · Jul 1, 2024

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File hecker and post the result. If it fails attach a new copy of the CBS log.

Code:

SFC /Scannow

yunsung · Jul 1, 2024

SFC didnt give any errors.

Maxstar · Jul 2, 2024

Hi,

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

yunsung · Jul 2, 2024

DISM ran successfully

Maxstar · Jul 2, 2024

Great, please attempt to update and post the result. If it fails attach a new copy of the CBS logs.

yunsung · Jul 2, 2024

Tried to update the system but it failed again.
CBS log here w

Maxstar · Jul 2, 2024

Upload the setupapi.dev.log file

Open Windows Explorer and browse to the C:\Windows\INF folder.
Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file setupapi.dev.zip in your next reply.

yunsung · Jul 2, 2024

setupapi log in attachment

Maxstar · Jul 2, 2024

Export registry key as hive file.

Open the Start menu of Windows and type CMD.
When you see Command Prompt on the list, select the option Run as administrator.
Copy and paste the following command into the command prompt and press enter.

Code:

reg save "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services" "%userprofile%\Desktop\Services.hiv"

Once done, a file will appear on your desktop, called Services.hiv.
ZIP this file and attach it to your next reply.

yunsung · Jul 2, 2024

Services log in attachment

Maxstar · Jul 2, 2024

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update again. If it fails attach a new copy of the Setupapi.dev.log.

yunsung · Jul 2, 2024

It failed again.
Files in attachment

Maxstar · Jul 2, 2024

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update again. If it fails attach a new copy of the Setupapi.dev.log.

yunsung · Jul 2, 2024

you are the best!
It worked and i was able to update the system successfully

Thank you so much

Maxstar · Jul 2, 2024

You're welcome. Glad to hear the issue has been resolved...

[SOLVED] Windows Server 2019 update error

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst