[SOLVED] Windows 7 network Issues & occasional bluescreen

howmenare · Jul 6, 2024

I hope I understood your question correctly. Before the network connection failed, I had established a connection to the router via LAN. During my test with Linux Mint, booted from a USB stick, the system showed a functioning LAN connection on the desktop. However, I cannot see a replaceable network card inside the computer case, where the network cable is connected to the socket.

PeterJ · Jul 6, 2024

Before the network connection failed, I had established a connection to the router via LAN.

The network card and its LAN socket can be part of the motherboard.
Maybe due to the test with Linux something in the BIOS was changed, preventing Windows to work properly.

Download

Speccy, by Piriform.
This tool will create a detailed log of your machine.

Double-click the Speccy installer to start the installation.
Select English and click Install.
When the install is completed, click Run Speccy.
When the scan is completed, the result is displayed.
Click File - Publish Snapshot.
At the question "Proceed with Publish?" click Yes.
A new window appears "Publish Snapshot" with a link to the scan-report.
Copy and paste that link into your next reply.

howmenare · Jul 6, 2024

This Linux test I performed just recently, the network connection has not been functioning for quite some time now.
The part of your instructions at the end did not work, "A new window appears "Publish Snapshot" with a link to the scan-report.
Copy and paste that link into your next reply."
sorry, see screenshot 2
But I saved some additional screenshots ✌

PeterJ · Jul 6, 2024

Copy and paste that link into your next reply."
sorry, see screenshot 2

Sorry my fault, the network/internet isn't working so you cannot publish it directly.

Start Speccy again.
When the scan is completed, the result is displayed.
Click File - Save as XML...
You may keep the default filename which is the computername and click Save.
Attach the save file to your next reply.

howmenare · Jul 6, 2024

I was not able to attach the xmi file:
LENOVOH30-PC.xml ✌

PeterJ · Jul 6, 2024

Is it possibly that the Wi-Fi got disabled somehow ?
This can be done by pressing a key or key-combination or a switch.
Read this article for your machine: https://pcsupport.lenovo.com/us/de/...tops/lenovo-h30-50-desktop/solutions/ht500407

Does that help ?

howmenare · Jul 7, 2024

Attempting to change the adapter settings in my application results in a blank screen with no settings visible at all. Moreover, this does not explain why the LAN connection is also malfunctioning.
I believe we should cease attempts to fix the network connection here. Are there any further recommendations, or is there anything else that needs attention? If not, I greatly appreciate your assistance. The system is now stable, running without bluescreens, and I can use the computer offline. Many thanks, I will make a small donation through your PayPal link above. ✌

PeterJ · Jul 7, 2024

Ok, your welcome.

Note that there is a bios update available for this machine but I'm not sure if it related to the network issue.

Follow the instructions below to cleanup the tools and logfiles used in this thread.
Rename the file FRST64.exe to uninstall.exe and run it. This will remove all files and folders created by FRST and the tool itself.
Reboot the machine to complete.
You may remove all other tools and log files.

Thanks for the donation. Take care.

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[SOLVED] Windows 7 network Issues & occasional bluescreen

howmenare

Well-known member

PeterJ

Moderator, Windows Update Expert, Security Analyst

howmenare

Well-known member

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PeterJ

Moderator, Windows Update Expert, Security Analyst

howmenare

Well-known member

PeterJ

Moderator, Windows Update Expert, Security Analyst

howmenare

Well-known member

PeterJ

Moderator, Windows Update Expert, Security Analyst