[SOLVED] Can't install cumulative updates - Windows Server 2016

dustinr · Jul 19, 2024

Hello,

I have a Windows Server 2016 that I can't install the latest cumulative update on. I'm getting error 0x80073712. I have run DISM.exe /Online /Cleanup-image /Restorehealth which fixed some errors but I still have several errors in the CBS log of "No owner found for component" & "Not able to get CBS component onwers for component". I have attached the CBS logs and ComponentScanner.txt. Thanks in advance for any help you can provide.

-Dustin

Maxstar · Jul 25, 2024

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

dustinr · Jul 25, 2024

Thanks for the reply! Here's the requested components file: Components file

-Dustin

Maxstar · Jul 26, 2024

Hi,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs.

dustinr · Jul 26, 2024

Hi,

I ran the SFCFix and rebooted. When trying the update again, I received the same error. I have attached both the SFCFix.txt and the new CBS logs.

-Dustin

Maxstar · Jul 27, 2024

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs.

dustinr · Jul 29, 2024

Thanks, the update was able to successfully install! I really appreciate all of your help.

-Dustin

Maxstar · Jul 30, 2024

Hi,

You're welcome. Glad to hear the update installed without any issues this time..

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[SOLVED] Can't install cumulative updates - Windows Server 2016

dustinr

New member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

dustinr

New member

Maxstar

Windows Update Moderator, Security Analyst

Attachments

dustinr

New member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

dustinr

New member

Attachments

Maxstar

Windows Update Moderator, Security Analyst