I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 2, 2024 #1 Hi i have tried to run Windows update on Server 2016. It does not do anything or give any details that it has failed. Have tried both sfc /scannow and Dism /Online /Cleanup-Image /RestoreHealth and both give no error output. Have attached the cbs logs. Kindly advice. Attachments CBS.zip 8.5 MB · Views: 3 dism sfc log.png 61.5 KB · Views: 5
Hi i have tried to run Windows update on Server 2016. It does not do anything or give any details that it has failed. Have tried both sfc /scannow and Dism /Online /Cleanup-Image /RestoreHealth and both give no error output. Have attached the cbs logs. Kindly advice.
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #2 Hi any help on this would be appreciated.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #3 Hi, Export the Windows Update log Right-click on the Start button and click Windows PowerShell (Admin). Copy and paste the following command into it, press enter afterwards Code: Get-WindowsUpdateLog Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log". Attach the logfile WindowsUpdate.log to your next reply.
Hi, Export the Windows Update log Right-click on the Start button and click Windows PowerShell (Admin). Copy and paste the following command into it, press enter afterwards Code: Get-WindowsUpdateLog Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log". Attach the logfile WindowsUpdate.log to your next reply.
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #4 please see logs attached Attachments WindowsUpdate.log 3.1 MB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #5 Hmm, very strange result with only lines like the following one: Rich (BB code): 1601/01/01 00:00:00.0000000 468 5964 Unknown( 199): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found). Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
Hmm, very strange result with only lines like the following one: Rich (BB code): 1601/01/01 00:00:00.0000000 468 5964 Unknown( 199): GUID=cf7934f2-f666-35eb-6051-35f331c73767 (No Format Information found). Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST. Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer. Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area. Press the Scan button. Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop) Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #6 Please see files attached Attachments Addition.txt 26.2 KB · Views: 1 FRST.txt 18.9 KB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #7 Rich (BB code): 2024-07-27 10:37 - 2024-07-27 10:37 - 000000000 ____D C:\61557f383b41eeb0c85d 2024-07-05 12:33 - 2024-07-05 12:33 - 000000000 ____D C:\226cbad9bee0642f6b3e0a Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post. Code: dir /s /a C:\61557f383b41eeb0c85d > "%userprofile%\Desktop\Dirlist.txt" dir /s /a C:\226cbad9bee0642f6b3e0a >> "%userprofile%\Desktop\Dirlist.txt"
Rich (BB code): 2024-07-27 10:37 - 2024-07-27 10:37 - 000000000 ____D C:\61557f383b41eeb0c85d 2024-07-05 12:33 - 2024-07-05 12:33 - 000000000 ____D C:\226cbad9bee0642f6b3e0a Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post. Code: dir /s /a C:\61557f383b41eeb0c85d > "%userprofile%\Desktop\Dirlist.txt" dir /s /a C:\226cbad9bee0642f6b3e0a >> "%userprofile%\Desktop\Dirlist.txt"
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #8 As requested Attachments Dirlist.txt 1.2 KB · Views: 3
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #9 Is this server connected to an WSUS server?
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #10 That's what i was checking earlier. It was previously but not anymore. Its a domain controller this machine is Attachments total updates on server.png 84.3 KB · Views: 4 wsus .png 18.8 KB · Views: 3
That's what i was checking earlier. It was previously but not anymore. Its a domain controller this machine is
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #11 Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Copy and paste the following command line and press Enter. Code: reg export "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" "%userprofile%\desktop\RegExp.txt" When finished, a logfile called RegExp.txt is saved on your desktop. Post the logfile as attachment in your next reply.
Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Copy and paste the following command line and press Enter. Code: reg export "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" "%userprofile%\desktop\RegExp.txt" When finished, a logfile called RegExp.txt is saved on your desktop. Post the logfile as attachment in your next reply.
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #12 Output from reg query Attachments RegExp.txt 440 bytes · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #13 Please run the following command in an elevated prompt: Code: gpupdate /force Then try to update again and take a screenshot of the Windows Update window under Settings > Update & Security.
Please run the following command in an elevated prompt: Code: gpupdate /force Then try to update again and take a screenshot of the Windows Update window under Settings > Update & Security.
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #14 Have done the above. It always tries to get the new released update , however no progress. I have restarted server, turned off and on the windows update service. have run dism and sfc/scannow before attempting to contact your support tbh. Attachments Screenshot 2024-07-27 114544.png 91.4 KB · Views: 3
Have done the above. It always tries to get the new released update , however no progress. I have restarted server, turned off and on the windows update service. have run dism and sfc/scannow before attempting to contact your support tbh.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #15 Please run the following commands and try to download the updates again. Code: net stop wuauserv net stop cryptSvc net stop bits ren %SystemRoot%\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start cryptSvc net start bits
Please run the following commands and try to download the updates again. Code: net stop wuauserv net stop cryptSvc net stop bits ren %SystemRoot%\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start cryptSvc net start bits
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #16 I believe there is an issue with Windows update services. I wouldnt stop either and i am unable to rename the Softwaredistribution folder. Please allow me sometime and i will try to manually stop the service. Appreciate your help on this Attachments services stop issue.png 74.7 KB · Views: 4
I believe there is an issue with Windows update services. I wouldnt stop either and i am unable to rename the Softwaredistribution folder. Please allow me sometime and i will try to manually stop the service. Appreciate your help on this
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #17 Please run the following commands, copy the output of the first two commands and attach services.txt to your next post. Code: sc query wuauserv sc qc wuauserv WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
Please run the following commands, copy the output of the first two commands and attach services.txt to your next post. Code: sc query wuauserv sc qc wuauserv WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 27, 2024 #18 Thank you. I believe its all going to come through. Disabled the windows update service and rebooted the server and ran the net stop cryptSvc and net stop bits and renamed the softwaredistribution folder. Now i can see the new softwaredistribution folder and the old one. Fingers crossed while its downloading the new updates. Attachments software distribution folders.png 9.1 KB · Views: 5 downloading updates.png 19.2 KB · Views: 5
Thank you. I believe its all going to come through. Disabled the windows update service and rebooted the server and ran the net stop cryptSvc and net stop bits and renamed the softwaredistribution folder. Now i can see the new softwaredistribution folder and the old one. Fingers crossed while its downloading the new updates.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,331 Location The Netherlands Jul 27, 2024 #19 Great, let me know the result...
I it115 Contributor Joined Oct 14, 2023 Posts 21 Jul 30, 2024 #20 Thank you so much. Just rebooted the server last night and all seemed ok with the updates installed.