M Mwh65 Member Joined Aug 10, 2024 Posts 6 Aug 12, 2024 #1 After a power failure at home I can no longer update my Windows Server 2016. I've tried everything I can think of to restore the health of the image with it reporting "The array bounds are invalid" at 100% I've attached a zipped file of the cbs.log and dism.log files in the hope that someone can take a look at them. I also tried using SFCFix but again to no avail. Log also attached for this. Many thanks. Attachments cbs_dism.zip 1.3 MB · Views: 3 SFCFix.txt 1.1 KB · Views: 0
After a power failure at home I can no longer update my Windows Server 2016. I've tried everything I can think of to restore the health of the image with it reporting "The array bounds are invalid" at 100% I've attached a zipped file of the cbs.log and dism.log files in the hope that someone can take a look at them. I also tried using SFCFix but again to no avail. Log also attached for this. Many thanks.
M Mwh65 Member Joined Aug 10, 2024 Posts 6 Aug 16, 2024 #2 I've uploaded the Component Scanner which I must have forgotten to add. Attachments ComponentsScanner.txt 3.6 KB · Views: 6
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,414 Location The Netherlands Aug 30, 2024 #3 Hi and welcome to Sysnative, Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
Hi and welcome to Sysnative, Upload your COMPONENTS hive. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
M Mwh65 Member Joined Aug 10, 2024 Posts 6 Aug 30, 2024 #4 I've added the requested file. Attachments COMPONENTS.zip 50.2 MB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,414 Location The Netherlands Aug 30, 2024 #5 Hi, Step 1. Replace Components Hive Manually Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download COMPONENTS.ZIP and save to your desktop. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract. Now we have the COMPONENTS file that we will be using to replace your current one. Navigate to C:\Windows\System32\config Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad. Note: If you get an error that the file is in use, reboot your computer and then try again. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config Step 2. Reboot the server and download ComponentsScanner and save it to your desktop. Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears. Follow the on-screen instructions. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Post the logfile ComponentsScanner.txt as attachment into your next reply. Step 3. Follow these instructions to remove an update. Open the Start menu of Windows and type the command CMD When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: wusa /uninstall /KB:5015808 Let me know if it says it was successful or you get the message: The update KB5015808 is not installed on this computer. Attachments COMPONENTS.zip 43.1 MB · Views: 1
Hi, Step 1. Replace Components Hive Manually Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download COMPONENTS.ZIP and save to your desktop. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract. Now we have the COMPONENTS file that we will be using to replace your current one. Navigate to C:\Windows\System32\config Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad. Note: If you get an error that the file is in use, reboot your computer and then try again. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config Step 2. Reboot the server and download ComponentsScanner and save it to your desktop. Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears. Follow the on-screen instructions. Once complete, a report will be saved to your desktop called ComponentsScanner.txt. Post the logfile ComponentsScanner.txt as attachment into your next reply. Step 3. Follow these instructions to remove an update. Open the Start menu of Windows and type the command CMD When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: wusa /uninstall /KB:5015808 Let me know if it says it was successful or you get the message: The update KB5015808 is not installed on this computer.
M Mwh65 Member Joined Aug 10, 2024 Posts 6 Aug 30, 2024 #6 componentsscanner.txt attached and KB5015808 isn't installed. Attachments ComponentsScanner.txt 737 bytes · Views: 1 kb5015808.png 4.3 KB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,414 Location The Netherlands Aug 31, 2024 #7 Hi, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Open the startmenu and type the command cmd. After you find the Command Prompt, right click on it and select Run as Administrator. Copy and paste the following into the Command Prompt and press enter. Code: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste the following (code) into the Search box and click the Search Registry button. Code: KB5015808 When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from. Post the logfile SearchReg.txt as attachment in your next reply.
Hi, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Open the startmenu and type the command cmd. After you find the Command Prompt, right click on it and select Run as Administrator. Copy and paste the following into the Command Prompt and press enter. Code: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste the following (code) into the Search box and click the Search Registry button. Code: KB5015808 When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from. Post the logfile SearchReg.txt as attachment in your next reply.
M Mwh65 Member Joined Aug 10, 2024 Posts 6 Aug 31, 2024 #8 SearchReg.txt attached ... Attachments SearchReg.txt 3.6 MB · Views: 1
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,414 Location The Netherlands Aug 31, 2024 #9 Step 1. Start the Farbar Recovery Scan Tool again. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Attachments fixlist.txt 3.1 MB · Views: 2
Step 1. Start the Farbar Recovery Scan Tool again. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth
M Mwh65 Member Joined Aug 10, 2024 Posts 6 Aug 31, 2024 #10 Fixlog.txt attached. Result of DISM attached and looks good. Attachments Fixlog.txt 6.3 MB · Views: 1 dism.png 12 KB · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,414 Location The Netherlands Aug 31, 2024 #11 Great, please attempt to update and post the result. If it fails attach a new copy of the CBS logs.
