Windows Server 2016 can not Update and Server Manager Role and Feature can not access too

dungbh · Aug 26, 2024

Hello,

Please help me with an issue regarding my windows Server 2016 Standard (Desktop). I am unable to update it (now build 14393.5006) . And currently, my Server Manager is also showing an error, preventing me from accessing the 'Add Roles and Features' section. I have tried various troubleshooting methods using DISM and SFC, but the problem persists. This server is an Additional Domain Controller.

Thank you!

dungbh · Aug 27, 2024

Hi,

I Update ComponentScaner

Maxstar · Aug 29, 2024

Hi and welcome to Sysnative,

Do you have recent backups of this server? This because I expect the Components Based Servicing hive is badly damaged!

Export CBS (Component Based Servicing) hive

Click on the Start button and type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
```
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send > Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

dungbh · Aug 29, 2024

Hello,
I have exported the ComponentBasedServicing as you instructed in the attached file. Over the past 1-2 days, I have searched for and tried various methods, such as In-Place to reinstall the OS, but they have all failed

dungbh · Aug 29, 2024

Do you have recent backups of this server? This because I expect the Components Based Servicing hive is badly damaged!

=> So bad. I do not have backup

Maxstar · Aug 30, 2024

Hi,

The Component Based Servicing hive is damaged beyond repair / completely empty. So I would suggest to rebuild this server because you don't have any recent backups.

dungbh · Aug 30, 2024

Thank you for you help!

Maxstar · Aug 30, 2024

You're welcome. And good luck with rebuilding this server...

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Windows Server 2016 can not Update and Server Manager Role and Feature can not access too

dungbh

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dungbh

Member

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Maxstar

Windows Update Moderator, Security Analyst

dungbh

Member

Attachments

dungbh

Member

Maxstar

Windows Update Moderator, Security Analyst

dungbh

Member

Maxstar

Windows Update Moderator, Security Analyst