J jordan2718 Member Joined Aug 1, 2024 Posts 9 Aug 1, 2024 #1 We have a server that has not been receiving updates for a while and when we check for updates it shows it is up to date even though the last update was in March. Configuration manager is in use on the site but most of our servers still get updates and use the same policies etc. As a test I changed the update source to the windows update servers instead of the local server and still get the same issues. I ran sfc /scannow and that shows errors that it couldn't repair. I also ran DISM /online /cleanup-image /restorehealth and that also finds and fails to repair the issues. I also tried DISM with the source pointing to the wim file on the server ISO. I have attached the requested files. ComponentScanner didn't find any issues. OS version is Server 2022 Standard (Desktop Experience) Build number 20348.2402 Attachments CBS.zip 1.5 MB · Views: 2 ComponentsScanner.txt 776 bytes · Views: 2
We have a server that has not been receiving updates for a while and when we check for updates it shows it is up to date even though the last update was in March. Configuration manager is in use on the site but most of our servers still get updates and use the same policies etc. As a test I changed the update source to the windows update servers instead of the local server and still get the same issues. I ran sfc /scannow and that shows errors that it couldn't repair. I also ran DISM /online /cleanup-image /restorehealth and that also finds and fails to repair the issues. I also tried DISM with the source pointing to the wim file on the server ISO. I have attached the requested files. ComponentScanner didn't find any issues. OS version is Server 2022 Standard (Desktop Experience) Build number 20348.2402
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,415 Location The Netherlands Aug 16, 2024 #3 Hi and welcome to Sysnative, Step 1. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Attachments SFCFix.zip 148.9 KB · Views: 4
Hi and welcome to Sysnative, Step 1. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth
J jordan2718 Member Joined Aug 1, 2024 Posts 9 Aug 16, 2024 #4 Thanks for the reply. The file successfully ran and the DISM restorehealth now runs without errors however the system still is unable to find any new updates even when set to bypass the WSUS server and check directly with Microsoft. I have attached an updated CBS log and SFCFix.txt file. It appears the only updates that do install successfully are the Windows defender definition updates, all others just do not show up and the server reports it is up to date even though the last quality update was in March. Attachments CBS.zip 962.7 KB · Views: 2 SFCFix.txt 7.6 KB · Views: 1
Thanks for the reply. The file successfully ran and the DISM restorehealth now runs without errors however the system still is unable to find any new updates even when set to bypass the WSUS server and check directly with Microsoft. I have attached an updated CBS log and SFCFix.txt file. It appears the only updates that do install successfully are the Windows defender definition updates, all others just do not show up and the server reports it is up to date even though the last quality update was in March.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,415 Location The Netherlands Aug 17, 2024 #5 Hi, Export the Windows Update log Right-click on the Start button and click Windows PowerShell (Admin). Copy and paste the following command into it, press enter afterwards Code: Get-WindowsUpdateLog Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log". Attach the logfile WindowsUpdate.log to your next reply.
Hi, Export the Windows Update log Right-click on the Start button and click Windows PowerShell (Admin). Copy and paste the following command into it, press enter afterwards Code: Get-WindowsUpdateLog Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log". Attach the logfile WindowsUpdate.log to your next reply.
J jordan2718 Member Joined Aug 1, 2024 Posts 9 Aug 20, 2024 #6 I have attached the log file, I tried searching for updates with the server pointing at our MECM server and tried directly with Microsoft Update so hopefully can see both in the logs. Thanks for taking the time to help out so far Attachments WindowsUpdate.log 3.1 MB · Views: 4
I have attached the log file, I tried searching for updates with the server pointing at our MECM server and tried directly with Microsoft Update so hopefully can see both in the logs. Thanks for taking the time to help out so far
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,415 Location The Netherlands Aug 21, 2024 #7 Hi, Please run the following command in an elevated prompt and attach services.txt to your next post. Code: WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
Hi, Please run the following command in an elevated prompt and attach services.txt to your next post. Code: WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"
J jordan2718 Member Joined Aug 1, 2024 Posts 9 Aug 21, 2024 #8 Thanks, see attached Attachments services.txt 65.2 KB · Views: 4
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,415 Location The Netherlands Aug 22, 2024 #9 Hi, Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Copy and paste the following command line and press Enter. Code: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability" /s > "%userprofile%\desktop\RegExp.txt" When finished, a logfile called RegExp.txt is saved on your desktop. Post the logfile as attachment in your next reply.
Hi, Click the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator. Copy and paste the following command line and press Enter. Code: reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability" /s > "%userprofile%\desktop\RegExp.txt" When finished, a logfile called RegExp.txt is saved on your desktop. Post the logfile as attachment in your next reply.
J jordan2718 Member Joined Aug 1, 2024 Posts 9 Sep 3, 2024 #10 See attached result of the above command Attachments RegExp.txt 242 bytes · Views: 2
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,415 Location The Netherlands Sep 3, 2024 #11 Hi, Please open an elevated prompt, run the following commands and copy paste the result in your next post. Code: sc start wlidsvc sc query wlidsvc sc qc wlidsvc
Hi, Please open an elevated prompt, run the following commands and copy paste the result in your next post. Code: sc start wlidsvc sc query wlidsvc sc qc wlidsvc
J jordan2718 Member Joined Aug 1, 2024 Posts 9 Sep 3, 2024 #12 C:\Windows\system32>sc start wlidsvc SERVICE_NAME: wlidsvc TYPE : 30 WIN32 STATE : 2 START_PENDING (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x7d0 PID : 2220 FLAGS : C:\Windows\system32>sc query wlidsvc SERVICE_NAME: wlidsvc TYPE : 30 WIN32 STATE : 2 START_PENDING (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x5dc C:\Windows\system32>sc qc wlidsvc [SC] QueryServiceConfig SUCCESS SERVICE_NAME: wlidsvc TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k netsvcs -p LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Microsoft Account Sign-in Assistant DEPENDENCIES : RpcSs SERVICE_START_NAME : LocalSystem
C:\Windows\system32>sc start wlidsvc SERVICE_NAME: wlidsvc TYPE : 30 WIN32 STATE : 2 START_PENDING (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x7d0 PID : 2220 FLAGS : C:\Windows\system32>sc query wlidsvc SERVICE_NAME: wlidsvc TYPE : 30 WIN32 STATE : 2 START_PENDING (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x5dc C:\Windows\system32>sc qc wlidsvc [SC] QueryServiceConfig SUCCESS SERVICE_NAME: wlidsvc TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k netsvcs -p LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Microsoft Account Sign-in Assistant DEPENDENCIES : RpcSs SERVICE_START_NAME : LocalSystem
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,415 Location The Netherlands Sep 3, 2024 #13 Please run the following command again to see if this service is running now! Code: sc query wlidsvc
J jordan2718 Member Joined Aug 1, 2024 Posts 9 Sep 3, 2024 #14 C:\Windows\system32>sc query wlidsvc SERVICE_NAME: wlidsvc TYPE : 30 WIN32 STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0
C:\Windows\system32>sc query wlidsvc SERVICE_NAME: wlidsvc TYPE : 30 WIN32 STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,415 Location The Netherlands Sep 3, 2024 #15 Great, please attempt to update again using Windows Update instead of the WSUS server and let me know the result.
Great, please attempt to update again using Windows Update instead of the WSUS server and let me know the result.
J jordan2718 Member Joined Aug 1, 2024 Posts 9 Sep 9, 2024 #16 It has updated to the latest cumulative update now. Thank you so much for your time and assistance. Site donation sent
It has updated to the latest cumulative update now. Thank you so much for your time and assistance. Site donation sent
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,415 Location The Netherlands Sep 9, 2024 #17 Hi, You're welcome. Glad to hear the issue has been resolved and thanks for your donation to Sysnative..
Hi, You're welcome. Glad to hear the issue has been resolved and thanks for your donation to Sysnative..