[SOLVED] windows patch installation failed for windows 2022 server

narasimha01 · Sep 5, 2024

Hi

I have a Windows Server 2022 VM is failing to install KB5041160 it's failing with 0x800f0982 error.

I have uploaded the CBS and components scanner. Please help to update this patch.

Maxstar · Sep 5, 2024

Rich (BB code):

2024-09-03 20:30:50, Info                  CBS    Plan: Package Microsoft-Windows-LanguageFeatures-Basic-en-us-Package~31bf3856ad364e35~amd64~~10.0.20348.1 declares capability Language.Basic~~~en-US~0.0.1.0 and it is still required by package: Microsoft-Windows-LanguageFeatures-Handwriting-en-us-Package~31bf3856ad364e35~amd64~~10.0.20348.1, cannot remove. [HRESULT = 0x800f0825 - CBS_E_CANNOT_UNINSTALL]
2024-09-03 20:30:50, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0825 - CBS_E_CANNOT_UNINSTALL]

Export CBS (Component Based Servicing) hive

Click on the Start button and type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
```
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send > Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

narasimha01 · Sep 5, 2024

Please find the attached file.

Maxstar · Sep 5, 2024

Please reboot this server first and attempt to update again and provide a new copy of the CBS logs.

narasimha01 · Sep 5, 2024

the server was rebooted 2 days ago. I attempted again today. Please find the CBS logs attached.

Maxstar · Sep 5, 2024

Please do the following.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again and post the result.

narasimha01 · Sep 5, 2024

thank you, I believe it's the same one that we applied on to the other server which worked successfully.

Maxstar · Sep 5, 2024

Yes, but the latest logs shows also another possible issue so it's always wise to check the logs first, this also because the Cbs_Persist logs shows the same error but for another component version.

narasimha01 · Sep 5, 2024

Thank you.

Maxstar · Sep 5, 2024

You're welcome. Then we can mark this thread as solved as well..

narasimha01 · Sep 5, 2024

Yes Please . Thanks again for prompt response.

Maxstar · Sep 5, 2024

You're welcome. Let us know if need help with other servers too!

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[SOLVED] windows patch installation failed for windows 2022 server

narasimha01

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Maxstar

Windows Update Moderator, Security Analyst

narasimha01

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

narasimha01

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

narasimha01

Member

Maxstar

Windows Update Moderator, Security Analyst

narasimha01

Member

Maxstar

Windows Update Moderator, Security Analyst

narasimha01

Member

Maxstar

Windows Update Moderator, Security Analyst