Unable to run KB4534310 + KB3000483 + KB3159398 + KB4539601 update in Windows 7

ct3 · Sep 11, 2024

Hi there, I have just did a fresh Windows 7 SP1 OS reinstall but I'm having issue install Windows Update, specifically KB4534310 + KB3000483 + KB3159398 + KB4539601 are keep failing, I've also tried manually running the MSUs but all fails. Before creating this post as per your guidelines I have tried:

1) manually running the MSU - update failed to install
2) sfc /scannow - did not find any integrity violations
3) ran SUR - attached are ComponentsScanner, ComponentHive and CBS

CBS link : CBS.zip

Any help resolving this error would be appreciated.

PeterJ · Sep 12, 2024

Hello and welcome,

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.

ct3 · Sep 13, 2024

Hello Peter,

Thanks for the response, here is the latest SFCFix.txt + CheckSUR.log

Let me know if you need more information :)

PeterJ · Sep 13, 2024

Great. The CheckSur log is clean.
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

ct3 · Monday at 11:41 PM

After rebooting, sfc /scannow was success:

Here is the cbs.log file: CBS-17-09-2024.zip

ct3 · Tuesday at 4:27 AM

Meanwhile, the update was still failed:

PeterJ · Tuesday at 11:08 AM

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

ct3 · Thursday at 12:49 AM

sfc /scannow is success:

cbs log file: CBS.zip

PeterJ · Thursday at 3:53 PM

Try to install KB3000483 only and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

ct3 · 2024-09-20T02:49:20-0400

kb3000483 had been installed in earlier:

I had tried to run window update troubleshooter and rerun the update, it still failed
CBS log file: CBS.zip

PeterJ · 2024-09-20T11:12:10-0400

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

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Unable to run KB4534310 + KB3000483 + KB3159398 + KB4539601 update in Windows 7

ct3

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PeterJ

Moderator, Windows Update Expert, Security Analyst

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ct3

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PeterJ

Moderator, Windows Update Expert, Security Analyst

ct3

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ct3

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PeterJ

Moderator, Windows Update Expert, Security Analyst

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ct3

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Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

ct3

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Attachments