D Da_Jester Member Joined Jul 25, 2024 Posts 16 Sep 10, 2024 #1 Hello Sysnative Team, Hope all is well with everyone. We are encountering yet a similar issue that was once resolved by Mr. @Maxstar (he rocks \m/) and in need of assistance to resolve 2 servers. Thank you in advance and greatly appreciated as always. Attachments SearchReg-ServerA.txt 7.8 MB · Views: 2 CBS - ServerA.log 13.2 MB · Views: 6
Hello Sysnative Team, Hope all is well with everyone. We are encountering yet a similar issue that was once resolved by Mr. @Maxstar (he rocks \m/) and in need of assistance to resolve 2 servers. Thank you in advance and greatly appreciated as always.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,997 Location The Netherlands Sep 10, 2024 #2 Hi, I've copied the logs for Server B to a new thread: Unable to install Windows Defender role due to 0x800F0831 Server B Here's the fix Server A. Step 1. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth Attachments SFCFix.zip 1.2 MB · Views: 3
Hi, I've copied the logs for Server B to a new thread: Unable to install Windows Defender role due to 0x800F0831 Server B Here's the fix Server A. Step 1. Download SFCFix and save it to your desktop. Warning: This fix was written specifically for this system. Do not run this fix on another system. Save any work you have open, and close all programs. Download the attachment SFCFix.zip and save it to your desktop. Drag the SFCFix.zip file over the SFCFix.exe executable and release it. SFCFix will launch, let it complete. Once done, a file will appear on your desktop, called SFCFix.txt. Post the logfile (SFCFix.txt) as attachment in your next reply. Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log. Code: DISM /online /cleanup-image /RestoreHealth
D Da_Jester Member Joined Jul 25, 2024 Posts 16 Sep 10, 2024 #3 Still failed sir and per your request, I've attached files from ServerA. Attachments CBS-ServerA.log 5.6 MB · Views: 5 SFCFix-ServerA.txt 373.1 KB · Views: 3
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,997 Location The Netherlands Sep 11, 2024 #4 Hi, Follow these instructions to remove an update. Open the Start menu of Windows and type the command CMD When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: wusa /uninstall /KB:5003197 Let me know if it says it was successful or you get the message: The update KB5003197 is not installed on this computer.
Hi, Follow these instructions to remove an update. Open the Start menu of Windows and type the command CMD When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. Code: wusa /uninstall /KB:5003197 Let me know if it says it was successful or you get the message: The update KB5003197 is not installed on this computer.
D Da_Jester Member Joined Jul 25, 2024 Posts 16 Sep 11, 2024 #5 Hello Mr. Maxstar, It presented "The update KB5003197 is not installed on this computer" message.
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,997 Location The Netherlands Sep 12, 2024 #6 Hi, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Open the startmenu and type the command cmd. After you find the Command Prompt, right click on it and select Run as Administrator. Copy and paste the following into the Command Prompt and press enter. Code: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste the following (code) into the Search box and click the Search Registry button. Code: KB5003197 When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from. Post the logfile SearchReg.txt as attachment in your next reply.
Hi, Download the Farbar Recovery Scan Tool and save it to your Desktop: Download the 64 bit version: - Farbar Recovery Scan Tool Link Open the startmenu and type the command cmd. After you find the Command Prompt, right click on it and select Run as Administrator. Copy and paste the following into the Command Prompt and press enter. Code: reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste the following (code) into the Search box and click the Search Registry button. Code: KB5003197 When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from. Post the logfile SearchReg.txt as attachment in your next reply.
D Da_Jester Member Joined Jul 25, 2024 Posts 16 Sep 12, 2024 #7 Hello, Per request, please see attachment. Attachments SearchReg-ServerA.txt 5.2 MB · Views: 4
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,997 Location The Netherlands Sep 13, 2024 #8 Hi, Start the Farbar Recovery Scan Tool again. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Afterwards try to install the Windows Defender feature and post the result. If it fails attach a new copy of the CBS logs. Attachments fixlist.txt 4.4 MB · Views: 3
Hi, Start the Farbar Recovery Scan Tool again. Warning: This script was written specifically for this system. Do not run this script on another system. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST.exe and select "Run as administrator". Press the Fix button. If for some reason the tool needs a restart, please make sure you let the system restart normally. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Afterwards try to install the Windows Defender feature and post the result. If it fails attach a new copy of the CBS logs.
D Da_Jester Member Joined Jul 25, 2024 Posts 16 Sep 16, 2024 #9 Hello, Per your request good sir Attachments Fixlog.txt 9.2 MB · Views: 5
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,997 Location The Netherlands Sep 16, 2024 #10 Great, let me know result after attempting to install the Windows Defender feature again. If it fails attach the latest CBS logs.
Great, let me know result after attempting to install the Windows Defender feature again. If it fails attach the latest CBS logs.
D Da_Jester Member Joined Jul 25, 2024 Posts 16 Sep 16, 2024 #11 Working!!! Again, thank you sir. On to severB
Maxstar Windows Update Moderator, Security Analyst Staff member Joined Aug 16, 2015 Posts 13,997 Location The Netherlands Sep 17, 2024 #12 Hi, You're welcome. Glad to hear the issue has been resolved...