Windows update error 0x8007371b for Windows 10

tahhan · Tuesday at 7:02 AM

Hi,

I'm trying to download/install Windows Update (2024-09 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5043064)) on my PC Windows 10 Version 22H2 64-bit. But the updating process was failed with the following error:

Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x8007000d)

and some other time, I got the following error:

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8007371b)

I tried the following actions with no success:

I ran:
- chkdsk /f
- sfc /scannow
- DISM /online /cleanup-image /ResoreHealth
  
  .. all failed
I downloaded that KB and installed it manually.. failed
I followed the below commands:
- net stop bits
- net stop wuauserv
- net stop cryptsvc
- ren %systemroot%\softwaredistribution softwaredistribution.bak
- ren %systemroot%\system32\catroot2 catroot2.bak
- net start bits
- net start wuauserv
- net start cryptsvc
  
  .. failed
I tried to uninstall the last cumulative Windows Update which was 2024-04 (KB5036982).. failed

Please find attached the logs of dism & CBS

Thanks,

tahhan · Wednesday at 4:05 PM

In continuing to the previous post, and as per the Posting Instructions, I ran the following commands:

sfc /scannow
dism /online /cleanup-image /restorehealth
ComponenetScanner

Then I collected the logs (CSB & ComponentsScanner) and attached them.

Appreciating your help.

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Windows update error 0x8007371b for Windows 10

tahhan

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tahhan

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