[SOLVED] Update Error on 0x8007000d on server 2022 21h2 03

[Yaza]

I'm having issues on this server where updates are not installing anymore.

I tried the usual troubleshooting steps with no luck.

I followed the instructions in this forum and attached you will find the logs from componentscanner and CBS.

Any help is much appreciated

 

[Gary R]

I need to have a look at your Components hive file, so can you please do the following ....

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• The file will likely be too large to upload here, if so please upload to a file sharing service.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Please post me the link to the file

 

[Yaza]

Attached you will find the requested file.

 

[Gary R]

Been called out, so going to be out for the next few hours, and will look over your file as soon as I get back.

Sorry for the delay.

 

[Yaza]

no worries. Thank you for the support. It's much appreciated.

 

[Gary R]

OK, back at last.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download SFCFix.exe and save it to your desktop.
• Download the attachment SFCFix.zip and also save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[Yaza]

Here are the requested files after following your instructions. Can I try installing updates now?

 

[Gary R]

No, there's a couple of things being flagged in your latest CBS.log that I need to take a look at, may take me a while, will get back to you ASAP.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[Yaza]

Thank you for your helping. Please find the results attached.

 

[Gary R]

Please try updating your machine.

If successful please let me know.

If the update fails (and I expect it may), then please post me the .... C:\Windows\Logs\CBS\CBS.log .... created after the update attempt.

 

[Yaza]

as you expected the update failed. CBS Log is attached.

 

[Gary R]

Few things showing in your latest log. However, it's getting late here, and I'm going to have to update a virtual machine to source what I need, so it will probably be sometime tomorrow before I get back to you (my time GMT+1) hopefully in the morning.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[Yaza]

Good Monring Gary, no worries I'm in GMT+1 too. Thank you for your effords. Any chance I can learn how to fix these isssues myself? I have a few other servers at my new employer which similar issues.

Attached are the requested files.

 

[Gary R]

We do have a training school here at Sysnative .... Learn How to Fix Windows Update: The Sysnative Windows Update Academy .... howeverit's aimed at people who want to help in the forums rather than those just wanting to train for personal and/or professional reasons.

I'm also unsure whether we're taking on new trainees at the moment.

Looking over your latest logs now, will get back to you as soon as I've finished.

 

[Gary R]

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

Going to be out for a few hours, so it will be this afternoon at the earliest before I see your reply.

 

[Yaza]

I wouldn't mind helping out in the forum, it's always a good idea to help people.

Attached are the files.

 

[Gary R]

Always good to have new helpers. So I advise you to apply for the course using the link I provided in my earlier post. As I said, I'm unsure whether we're actually taking on trainees at the moment, but the people running it will be able to advise you better than I can.

So that said, there's a couple of things being flagged in your latest log, that we partially fixed earlier (we replaced the manifest files), but looks like their corresponding Registry entries weren't present either, so that's what we're now going to patch.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt
• Open the file, then copy and paste its content in your next reply.

Next ...

• Click Search button and type Command Prompt
• From the results, right click on the Command Prompt icon, and select Run as administrator
• A Command Window will open.
• Copy paste the command below into it, then press Enter
• Dism /Online /Cleanup-Image /RestoreHealth
• Once DISM has finished running ...
  • Please attach your ... C:\Windows\Logs\CBS\cbs.log ... to your next reply.
• If the file is too large, upload it to a file sharing service, and post me the link.
• Examples of services to upload to are WeTransfer and TransferKit and SendFileOnline

 

[Yaza]

This is a never-ending story :-D How can a system end up messed up like this?

Dism /online /cleanup-image /restorehealth failed this time with an error. I attached the dism log as well.