Blue screen appears on my PC

Hello and welcome to the forum!

We really need a lot more information than just "I'm getting a blue screen". The BSOD Posting instructions ask for a lot more than just downloading and running the Sysnative file collection app. Can you please revisit the BSOD Posting instructions and complete all the steps there, in particular the system spec section and running Speccy.

It would also help a great deal if you could describe the circumstances under which you get the blue screen. What were you doing for example? Were you playing a game, browsing the web, or was the system idle when it happened?

There are no dumps in the upload and no evidence anywhere that you've had a BSOD (Blue Screen Of Death), so I'm wondering exactly what was the blue screen of which you complain? We need a lot more detail; on what is happening, how it happens, and when it happens.

One thing you can do now is to ensure that your system is properly setup to create dumps when a BSOD occurs. All of the following must be true...
  • The page file must be on the same drive as your operating system (yours already is)
  • Set page file size to "system managed"
  • Set system crash/recovery options to "Automatic memory dump"
  • The "Overwrite any existing file" box must be checked
  • The "Write an event to the system log" must be checked
  • The dump file location must be %SystemRoot%\MEMORY.DMP
  • Windows Error Reporting (WER) system service should be set to MANUAL
  • User account control must be running
In addition, the following can also prevent you seeing dumps...
  • SSD drives with older firmware may not create dumps (update the drive firmware)
  • Cleaner applications like Ccleaner delete dump files, so don't run them until you are fixed
  • Bad RAM may prevent the data from being saved and written to a file on reboot

Things that I can see right now that might be a problem are these...
  • You have mismatched RAM. There is one 8GB stick from Colorful Technology (CDPC08G2666D4NA) and another 8GB stick from Kingston (KHX2666C16/8G). It's NEVER wise to mix RAM makes, models, types. Even though their specs may look similar their internal timings are unlikely to match, this does often lead to all sorts of problems including BSODs.
  • You are running the Riot Vanguard anti-cheat tool, I can see their driver vgk.sys is installed. This is a known cause of BSODs, so if your blue screen happens when playing Riot games it may well be due to vgk.sys
  • You are running the Wellbia Xigncode anti-cheat tool, I can see their driver xhunter1.sys is installed. I've not seen this driver cause BSODs before but anti-cheat tools in general are a common cause of BSODs, so if your blue screen happens when playing games that use this anti-cheat tool it may well be due to xhunter1.sys
It would be wise to test your RAM with Memtest86, although a pass here doesn't prove that your RAM is good....
  1. Download Memtest86 (free), use the imageUSB.exe tool extracted from the download to make a bootable USB drive containing Memtest86 (1GB is plenty big enough). Do this on a different PC if you can, because you can't fully trust yours at the moment.
  2. Then boot that USB drive on your PC, Memtest86 will start running as soon as it boots.
  3. If no errors have been found after the four iterations of the 13 different tests that the free version does, then restart Memtest86 and do another four iterations. Even a single bit error is a failure.
 
From what I saw this 'Blue screen' looks to be a startup failure problem with dxdiag containing three identical records about startup repair failing. As it didn't find any cause I'd recommend following @ubuysa's advice
Code: 
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-StartupRepair" Guid="{c914f0df-835a-4a22-8c70-732c9a80c634}" /> 
  <EventID>1002</EventID> 
  <Version>0</Version> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2024-09-28T06:57:11.5847400Z" /> 
  <EventRecordID>42457</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="6084" ThreadID="6088" /> 
  <Channel>System</Channel> 
  <Computer>Huy</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <UserData>
- <SrtSummary xmlns="http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events">
  <StartTime>2024-09-28T21:46:33.2655069Z</StartTime> 
  <EndTime>2024-09-28T21:46:49.9624364Z</EndTime> 
  <NumAttempts>1</NumAttempts> 
  <NumRootCauses>0</NumRootCauses> 
  <LaunchType>AutoFailover</LaunchType> 
  </SrtSummary>
  </UserData>
  </Event>
 
Windows Error Reporting:
Most issues regarding you ram.
Event Name: RADAR_PRE_LEAK_64
Problem Signature: Ableton Live 11 Suite.exe
Event Name: RADAR_PRE_LEAK_64
Problem signature: msedge.exe
Event Name: RADAR_PRE_LEAK_64
Problem Signature: VALORANT-Win64-Shipping.exe
Event Name: RADAR_PRE_LEAK_WOW64
Problem Signature: asus_framework.exe
 
1727595863990.png1727595826984.png
Thank you everyone; I forgot to upload my PC specs. Initially. When I started the PC, my screen displayed the BDoS with the failure "system thread exception not handled." Then I tried to restart, and it still happened again. So I decided to remove and clean everything on my PC. Luckily, it started to run properly, and I think because of my RAM, it doesn't match with each other. I will try to buy a matching ram to see if the problem is solved or not. Btw, thanks to everyone. I thought it would be waiting for a long time to be supported, but you guys did it right away. so much love ( i alrealdy test my ram and the results are passed for both 2 rams)
 
It is wise of you to replace that mismatched RAM with a pack of matched RAM. BEFORE you do that however, check the Qualified Vendor List (QVL) for your motherboard (it's here) and only buy a pack of RAM that is on this list. The QVL lists RAM that has been tested with the motherboard and verified as fully compatible.
 

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