[SOLVED] Windows Server 2019 (1809) update KB5043050 failed

Jackeeeyyy · Sep 26, 2024

Hi,

I'm having problems with the 2024-09 Cumulative Update (KB5043050) on my Windows Server 2019 (1809). I'm getting the error: 0x800f0986. See attachments for the cbs.log and the components

Regards Jack

Jackeeeyyy · Sep 30, 2024

Maxstar · Sep 30, 2024

Hi and welcome to Sysnative,

Step 1. Download

ComponentsScanner and save it to your desktop.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

Step 2. Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Jackeeeyyy · Oct 1, 2024

Thanks, please see attached.

Maxstar · Oct 1, 2024

Please provide also the result of ComponentsScanner (step 1) in my previous post.

Jackeeeyyy · Oct 1, 2024

Maxstar said:
Please provide also the result of ComponentsScanner (step 1) in my previous post.

Sorry - was too keen!

Maxstar · Oct 1, 2024

Here's the first fix.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update and post the result. If it fails attach a new copy of the CBS logs.

Jackeeeyyy · Oct 1, 2024

Maxstar said:
Here's the first fix.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.

Download the attachment SFCFixScript.txt and save it to your desktop.

Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.

Once done, a file will appear on your desktop, called SFCFix.txt.

Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update and post the result. If it fails attach a new copy of the CBS logs.

Maxstar · Oct 1, 2024

Please don't quote my preious post.

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update and post the result. If it fails attach a new (zipped) copy of the CBS logs.

Jackeeeyyy · Oct 1, 2024

Sorry, no joy on the last one.

No log created either;
RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-rasremrras_31bf3856ad364e35_10.0.17763.1697_none_079ff2c87740371c.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-rasremrras_31bf3856ad364e35_10.0.17763.1697_none_079ff2c87740371c.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-rasremrras_31bf3856ad364e35_10.0.17763.1697_none_079ff2c87740371c.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2024-10-01 11:50:33.587
Script hash: 3X9Wrd6/buMEX6zr71Y+9pY8b9D3J6ZCasbdt1SmKMs=
----------------------EOF-----------------------

Maxstar · Oct 1, 2024

It seems we'll need to replace a number of registry values because of hash mismatches.

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update and post the result. If it fails attach a new (zipped) copy of the CBS logs.

Jackeeeyyy · Oct 1, 2024

Issue still persists

Maxstar · Oct 1, 2024

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update and post the result. If it fails attach a new (zipped) copy of the CBS logs.

Jackeeeyyy · Oct 1, 2024

Looks promising! I'll reboot tonight and revert back tomorrow.

Maxstar · Oct 1, 2024

Great, please run ComponentsScanner again after the reboot, this because there are some other issues too with strange values under some components keys.

Jackeeeyyy · Oct 2, 2024

Please see attached.

Maxstar · Oct 2, 2024

Hi,

What was the result of Windows Update?

Jackeeeyyy · Oct 2, 2024

Success on the Windows Update - thank you.

Maxstar · Oct 2, 2024

Great, please do the following.

Step 1. Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Run

ComponentsScanner again.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

Jackeeeyyy · Oct 2, 2024

Thanks please see attached.

[SOLVED] Windows Server 2019 (1809) update KB5043050 failed

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Windows Update Moderator, Security Analyst

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