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Anybody seen this after uninstalling avast Anti Virus?

D

davehasl

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Hello, I've an old Windows 7 box, it's running normally, the following was found after running
the System Update Readiness tool (which I ran after a hard crash due a power outage at home)
Probably been like this for years, system is running normally (SFC /Scannow contains no errors).

CHecksur.log shows the following, seems to be the vestige of a long uninstalled avast:

Checking System Update Readiness.Binary Version 6.1.7601.244992024-10-01 10:44

Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store(f) CSI Manifest Missing 0x00000002 amd64_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_d58a6d64ab65b396.manifest amd64_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_d58a6d64ab65b396
(f) CSI Manifest Missing 0x00000002 amd64_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_499a1b14d5902dfc.manifest amd64_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_499a1b14d5902dfc
(f) CSI Manifest Missing 0x00000002 amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_56aba0211ca246c2.manifest amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_56aba0211ca246c2
(f) CSI C Mark Deployment Missing 0x00000000 c!avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_0b20a8ff883c3a4a x86_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_1d37a43bbfe1dc9c (f) CSI C Mark Deployment Missing 0x00000000 c!avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_c373722873c01144 amd64_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_d58a6d64ab65b396
(f) CSI C Mark Deployment Missing 0x00000000 c!policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_ef17e13d91c55d96 amd64_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_499a1b14d5902dfc
(f) CSI C Mark Deployment Missing 0x00000000 c!avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_020285fe6d6e0580 amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_56aba0211ca246c2


Summary:Seconds executed: 778 Found 7 errors CSI Manifest Missing Total count: 3 CSI C Mark Deployment Missing Total count: 4


Unavailable repair files: winsxs\manifests\amd64_avast.vc110.crt_2036b14a11e83e4a_11.0.60610.1_none_d58a6d64ab65b396.manifest winsxs\manifests\amd64_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_499a1b14d5902dfc.manifest winsxs\manifests\amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_56aba0211ca246c2.manifest
 
Hello and welcome,

Anybody seen this after uninstalling avast Anti Virus?
Click to expand...
Yes, a lot. If the Avast Uninstall Tool doesn't fix it, please do following.

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or WeTransfer and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
As @PeterJ mentioned, is a common issue with avast! and I've seen it on countless machines. If the removal tool doesn't work - I doubt it will - then you will need to upload your COMPONENTS hive as suggested, so a fix script can be prepared which will remove those registry keys and any leftover remnants. I'm not sure why they decided to add keys to the COMPONENTS hive since it's meant for system files only.
 

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