[SOLVED] Windows Server 2019 Windows Update error

Rich (BB code):
2024-10-02 19:54:11, Error                 CBS    Failed to shred identity: Package_3187_forФ7���4������_K䠧;�ސ�]b���� [HRESULT = 0x80070057 - E_INVALIDARG]
2024-10-02 19:54:11, Info                  CBS    Failed to create identity from string: Package_3187_forФ7���4������_K䠧;�ސ�]b����. [HRESULT = 0x80070057 - E_INVALIDARG]
2024-10-02 19:54:11, Info                  CBS    Failed to get identity from key form: Package_3187_forФ7���4������_K䠧;�ސ�]b���� [HRESULT = 0x80070057 - E_INVALIDARG]
2024-10-02 19:54:11, Info                  CBS    Failed to populate children. [HRESULT = 0x80070057 - E_INVALIDARG]

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code:
wusa /uninstall /KB:4524148
  • Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code:
KB4524148
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Please attempt to update again with Process Monitor running.

Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the capture icon (CTRL +E) on the toolbar as shown below.

66fec5b79887c-Process-Monitor.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer | Send Large Files Fast - Up To 2GB Free and provide the link.
6. Upload also the latest CBS log for the time stamps.
 
Hi,

Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
650ef5dbdfd06-62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.
 

Attachments

Hi,

Please open an elevated prompt, run the following command and copy paste the result in your next post.
Code:
reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Xps-Xps-Viewer-Opt-Package~31bf3856ad364e35~amd64~~0.0.0.0"
 
This looks good! Please attempt to update again and post the result. If it fails attach a new copy of the CBS logs.
 
Rich (BB code):
2024-10-08 11:34:27, Error                 CSI    00000537 (F) Hydration failed for component Microsoft-Windows-DirectUI.Resources, version 10.0.17763.5830, arch amd64, culture [l:5]'da-DK', nonSxS, pkt {l:8 b:31bf3856ad364e35} on file windows.ui.xaml.dll.mui with NTSTATUS -2146498170[gle=0x80004005]
2024-10-08 11:34:27, Error                 CSI    00000538@2024/10/8:10:34:27.391 (F) Attempting to mark store corrupt with category [l:18 ml:19]'CorruptPayloadFile'[gle=0x80004005]
2024-10-08 11:34:27, Info                  CSI    00000539 Hashes for file member [l:23]'windows.ui.xaml.dll.mui' do not match.
 Expected: {l:32 ml:4096 b:d1f1ead10a99982f6f757de9f7e7feb1c72cb318a5db0310b874c9fa4d891784}.
 Actual: {l:32 b:089702b8a2b5239440134d60db9d48729af136236e78210ce52fcdf84efbeaa0}.

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.


Export CBS (Component Based Servicing) hive
  • Click on the Start button and type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
    Code:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (*.*).

    622dbef75cd3a-Export-CBS-hive.png

  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send > Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Rich (BB code):
2024-10-08 11:36:01, Info                  CBS    (p)    CBS Catalog Missing    (n)            Package_1066_fors-ServerCore-Drivers-Package~31bf3856ad364e
2024-10-08 11:36:01, Info                  CBS    (w)    CBS Package CurrentState Missing            Package_1066_fors-ServerCore-Drivers-Package~31bf3856ad364e
2024-10-08 11:36:01, Info                  CBS    (w)    CBS Package Visibility Missing            Package_1066_fors-ServerCore-Drivers-Package~31bf3856ad364e
2024-10-08 11:36:01, Info                  CBS    (w)    CBS Package Owner Missing            Package_1066_fors-ServerCore-Drivers-Package~31bf3856ad364e

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

Step 1. Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

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