[SOLVED] Windows Defender Installation Issue

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lee_in_wv

Contributor
Joined
Sep 26, 2024
Posts
16
I am having an issue installing Windows Defender on Windows Server 2016 Std.
I have attached the CBS Logs and the results of the Component Scanner.
Thanks in advance for your help.
 

Attachments

Hi and welcome to Sysnative,

Step 1. Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

Great, please try to install the Windows Defender feature. If it fails attach a new copy of the CBS logs.
 
Hello,

The attempt failed. I have attached the CBS log file.
Thanks again for your help.

Lee
 

Attachments

Hi,

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code: 
wusa /uninstall /KB:4519979
  • Let me know if it says it was successful or you get the message: The update KB4519979 is not installed on this computer.
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code: 
KB4519979
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Hi,

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the Windows Defender feature again and post the result. If it fails attach a new copy of the CBS logs.
 

Attachments

Step 1. Try to uninstall the following update:
Code: 
wusa /uninstall /KB:4580346
When you get the message: The update KB******* is not installed on this computer, then perform step 2.

Step 2.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
2. Open FRST64.exe as administrator and perform a registry search for:
Code: 
KB4580346
3. Attach SearchReg.txt in your next reply.
 
Here's the next fix.

Start the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.
  • Download the attachment fixlist.txt and save it to your desktop.
  • Right-click on FRST.exe and select "Run as administrator".
  • Press the Fix button.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally.
  • When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  • Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the Windows Defender feature again and post the result. If it fails attach a new copy of the CBS logs.
 

Attachments

Great, let's hope the Windows Defender will install successfully this time....🤞
Otherwise attach a new copy of the CBS logs.
 
Step 1. Try to uninstall the following update:
Code: 
wusa /uninstall /KB:4598243
When you get the message: The update KB******* is not installed on this computer, then perform step 2.

Step 2.
1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).
Code: 
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
2. Open FRST64.exe as administrator and perform a registry search for:
Code: 
KB4598243
3. Attach SearchReg.txt in your next reply.
 
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