Installation Failure: Windows failed to install the following update with error 0x80070003: 2024-10 Cumulative Update for Windows Server 2019 (1809)

chrisj76

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Joined
Oct 22, 2024
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Australia
For the last 3 months we have had a number of our Windows 2019 Servers failing to install the Cumulative Update for Windows Server 2019 each month - Each month giving error 0x80070003.

Have tried the repair system files with SFC and DISM commands was getting error but have now been resolved by running
Dism.exe /online /Cleanup-Image /StartComponentCleanup then DISM.exe /Online /Cleanup-image /Restorehealth worked. But still updates are still rolling back with the above error.
Have tried installing update direct from Microsoft via the Windows Update, SCCM, Downloading the CAB File.
Have tried Reset Windows update components.
Any suggestion on how I can get this resolved?
 

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Hi @chrisj76,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hi and welcome to Sysnative,

Upload the setupapi.dev.log file
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
657716925b62b-setup-api-dev-folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
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