Windows Update issue - Error 0x800700c1

A

andelo324

New member
Joined
Oct 18, 2024
Posts
4
Hello,

I'm having an issue doing windows updates. It's erroring out with 0x800700c1. Tried running both SFC and DISM and getting the following errors:
Code: 
C:\WINDOWS\system32>sfc /scannow

Windows Resource Protection could not start the repair service.

Code: 
C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19045.3516


Error: 193

%1 is not a valid Win32 application.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I've attached the DISM, CBS logs.

Thank You
 

Attachments

Code: 
2024-10-17 15:35:48, Info                  CBS    Failed to load Core DLL from path: C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.3073_none_e9771ec042bad855\\cbscore.dll [HRESULT = 0x800700c1 - ERROR_BAD_EXE_FORMAT]
2024-10-17 15:35:48, Info                  CBS    Failed to initialize CBS class factory. [HRESULT = 0x800700c1 - ERROR_BAD_EXE_FORMAT]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, please try and run SFC and DISM again.
 

Attachments

Thank you so much! I'm able to run SFC and DISM not but it encountered errors. I've attached the new CBS and DISM logs

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-10-18 15:12:44.309
Microsoft Windows 10 Build 22631 - amd64
Using .zip script file at C:\Users\nancy\OneDrive\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.3073_none_e9771ec042bad855\CbsCore.dll

Failed to backup file C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.3073_none_e9771ec042bad855\CbsCore.dll with error code 0x1160.

Successfully copied file C:\Users\nancy\AppData\Local\niemiro\Archive\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.3073_none_e9771ec042bad855\CbsCore.dll to C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.3073_none_e9771ec042bad855\CbsCore.dll.

Successfully restored ownership for C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.3073_none_e9771ec042bad855\CbsCore.dll
Successfully restored permissions on C:\WINDOWS\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.3073_none_e9771ec042bad855\CbsCore.dll
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2024-10-18 15:12:45.026
Script hash: OuoS97Hbe7XRBsFRURAuDp2TLVow955dlX67lvLAV7s=
----------------------EOF-----------------------

Code: 
C:\Windows\System32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

Code: 
C:\Windows\System32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3085

[==                         3.8%                           ]
Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
 

Attachments

Thanks, sorry for the late response, I've been away this week.

Code: 
2024-10-18 15:26:16, Info                  CBS    =================================
2024-10-18 15:26:16, Info                  CBS    Checking System Update Readiness.
2024-10-18 15:26:16, Info                  CBS    
2024-10-18 15:26:16, Info                  CBS    (p)    CBS Catalog Corrupt    (n)            Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085
2024-10-18 15:26:16, Info                  CBS    Repair failed: Missing replacement mum/cat pair.

Please follow the same instructions as you did previously but using the attached SFCFix.zip below.
 

Attachments

Thanks for your help on this. This is the report

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2024-10-30 09:29:11.864
Microsoft Windows 10 Build 22631 - amd64
Using .zip script file at C:\Users\nancy\OneDrive\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.cat
Successfully took permissions for file or folder C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.mum

Failed to backup file C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.cat with error code 0x1160.

The file \\?\C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.cat is in use and must be replaced over a reboot.
Successfully copied file C:\Users\nancy\AppData\Local\niemiro\Archive\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.mum to C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.mum.

Successfully pended file for replace over reboot: \\?\C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.cat

Successfully restored ownership for C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.mum
Successfully restored permissions on C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.mum
PowerCopy:: directive completed successfully.




Reboot:: directive completed successfully.




PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.




PostRebootRestorePermissions::
Successfully restored ownership for C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.cat
Successfully restored permissions on C:\WINDOWS\servicing\Packages\Microsoft-Windows-Client-Desktop-Required-WOW64-Package0010~31bf3856ad364e35~amd64~~10.0.22621.3085.cat
PostRebootRestorePermissions:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2024-10-30 09:30:44.326
----------------------EOF-----------------------

This is what I get when running sfc /scannow
Code: 
C:\Windows\System32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

C:\Windows\System32>

This is what I get when running DISM
Code: 
C:\Windows\System32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.2792

Image Version: 10.0.22631.3085

[===========================57.4%=                         ]
Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I've attached the CBS log and dism log. Thank you so much for your time and help on this.
 

Attachments

Thanks, could you please zip up and provide all the logs from %systemroot%\Logs\CBS? It looks like the your log has rolled over so most of the information will be part of the *.persist.log files.
 
Thanks, could you please try the attached below? If DISM fails again, could you please provide all the CBS logs like you did in your previous post?
 

Attachments

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