[SOLVED] WS2019 - KB5044277 - WU error "CBS called Error with 0x800f0985"

K

knallerk

Member
Joined
Oct 28, 2024
Posts
8
Hi folks,

I'm getting this on a 2019 server after DISM and SFC complete without errors and its driving me nuts.

Manually extracted and installed latest Servicing Stack - SSU-17763.6289-x64.cab via DISM add-package (completed without errors). Still receive error.

This is what the cbs log says:
2024-11-01 17:27:22, Error CSI 00000032 (F) Hydration failed for component Microsoft-Composable-Start-Binaries, version 10.0.17763.5830, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} on file StartComponentOM.dll with NTSTATUS -2146498171[gle=0x80004005]
2024-11-01 17:27:22, Error CSI 00000033@2024/11/1:16:27:22.097 (F) Attempting to mark store corrupt with category [l:18 ml:19]'CorruptPayloadFile'[gle=0x80004005]
2024-11-01 17:27:22, Info CSI 00000034 Hashes for file member [l:20]'StartComponentOM.dll' do not match.

SFCFix does not detect any corruptions.

Any help would be great....

Knallerk
 

Attachments

Hi @knallerk,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hi and welcome to Sysnative,

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.
 

Attachments

Maxstar said:
Please provide the latest CBS logs.
Click to expand...
would if I could... tried to reboot in the meantime, remains in "Preparing windows... don't turn off.." screen for quite some time.

Will post back as soon as the machine comes back on (eventually)
 
So if I understand correctly the update failed after the restart with a rollback or is it still running?
 
Maxstar said:
So if I understand correctly the update failed after the restart with a rollback or is it still running?
Click to expand...

I tried the update without prior reboot. It failed, and I rebooted the machine manually, and it's taking a while during restart.
 
The latest log shows another corrupted component, so here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.
 

Attachments

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.
 

Attachments

You're welcome. Glad to hear the update installed succesfully...(y)
I will mark this thread as solved.
 
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