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[SOLVED] DISM ERROR 1734, Image Version: 10.0.14393.7426
as many others, i encountered an error when running: "dism /online /cleanup-image /restorehealth"
Hi
@barbara ,
Welcome to Sysnative Forums!
If you haven't already, please review the posting instructions
here , and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.
If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.
- Sysnative Windows Update Team
ok, i missed before the instructions about ComponentsScanner and CBS details. they are attached here.
In my desperation, I downloaded and ran the SFCFix tool. without a script. He found no problem although when he tried to run DISM there was the same error. attached.
Windows Update Moderator, Security Analyst
Staff member
Hi and welcome to Sysnative,
Follow these instructions to remove an update.
Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator .
When command prompt opens, copy and paste the following command into it, then press enter .
Code:
wusa /uninstall /KB:5010359
Let me know if it says it was successful or you get the message: The update KB5010359 is not installed on this computer.
first, thank you for your reference.
Windows Update Moderator, Security Analyst
Staff member
Download the
Farbar Recovery Scan Tool and save it to your Desktop:
Download the 64 bit version: -
Farbar Recovery Scan Tool Link
Open the startmenu and type the command cmd .
After you find the Command Prompt, right click on it and select Run as Administrator .
Copy and paste the following into the Command Prompt and press enter.
Code:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file
FRST64.exe and choose
Run as administrator .
Copy and paste the following (code) into the Search box and click the Search Registry button.
When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.
here it is.
thanks, again...
Windows Update Moderator, Security Analyst
Staff member
Step 1. Start the
Farbar Recovery Scan Tool again.
Warning: This script was written specifically for this system. Do not run this script on another system.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2. Follow these instructions to remove an update.
Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator .
When command prompt opens, copy and paste the following command into it, then press enter .
Code:
wusa /uninstall /KB:4577015
Let me know if it says it was successful or you get the message: The update KB4577015 is not installed on this computer.
The update KB4577015 is not installed on this computer.
Windows Update Moderator, Security Analyst
Staff member
1. Start the
Command Prompt as administrator.
Open the startmenu and type the command cmd .
After you find the Command Prompt, right click on it and select Run as Administrator .
Copy and paste the following into the Command Prompt and press enter.
Code:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
2. Right-click on the file
FRST.exe and choose
Run as administrator .
Copy and paste the following (code) into the Search box and click the Search Registry button.
When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.
SearchReg.txt is attached
thanks, again...
Windows Update Moderator, Security Analyst
Staff member
Step 1. Start the
Farbar Recovery Scan Tool again.
Warning: This script was written specifically for this system. Do not run this script on another system.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2. Follow these instructions to remove an update.
Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator .
When command prompt opens, copy and paste the following command into it, then press enter .
Code:
wusa /uninstall /KB:5011495
Let me know if it says it was successful or you get the message: The update KB5011495 is not installed on this computer.
The update KB5011495 is not installed on this computer.
Windows Update Moderator, Security Analyst
Staff member
1. Start the
Command Prompt as administrator.
Open the startmenu and type the command cmd .
After you find the Command Prompt, right click on it and select Run as Administrator .
Copy and paste the following into the Command Prompt and press enter.
Code:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
2. Right-click on the file
FRST.exe and choose
Run as administrator .
Copy and paste the following (code) into the Search box and click the Search Registry button.
When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.
here is the requested search result.
Windows Update Moderator, Security Analyst
Staff member
Step 1. Start the
Farbar Recovery Scan Tool again.
Warning: This script was written specifically for this system. Do not run this script on another system.
Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.
Step 2. Download
SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt .
Post the logfile (SFCFix.txt) as attachment in your next reply.
Step 3. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
DISM: The restore operation completed successfully.
The operation completed successfully.
Again, thank you very much.
How much is it acceptable to pay for the help?
(I know you don't charge a fee)
Windows Update Moderator, Security Analyst
Staff member
You're welcome. Glad to hear DISM completed successfully this time...
All help we offer on Sysnative forums is completely free of charge, but you can donate using this link:
Donate to Sysnative
Let me know if there are any remaining issues with upcoming updates now all the issues with older updates and missing files have been fixed..
