[SOLVED] Problem IIS Web Server role (0x80073701) installing [Windows Server 2019]

[marep]

Hi.

I have a problem installing the IIS Web Server role on Windows Server 2019 [Version 10.0.17763.6414], I get error 0x80073701.

It seems that the cause is KB4592440.

I am attaching the CBS, ComponentsScanner and SearchReg files (for KB4592440).

Please generate a fixlog file for FRST.

Best regards,
marep

 

[Windows Update Bot]

Hi @marep,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards try to install the IIS role and post the result. If it fails attach a new copy of the CBS logs.

 

[marep]

Thank you Maxstar. The registry modification was successful. The IIS role installed without errors.

I am attaching the fixlog.txt

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...