2012 standard failing to install KB5031442

sylar60000

Member
Joined
Jul 5, 2024
Posts
17
Troubleshooting done:
I have a script that automates all troubleshooting on this url
Additional resources for Windows Update - Windows Client

Action taken:
- run sfc /scannow
- run DISM.exe /online /cleanup-image /restorehealth
- Method on installing the .msu:
expand -f:* "windows8-rt-kb5031442-x64_8640559abcd2c9eb5e6e329cb2765f854c7b255c.msu" C:\Temp\
dism.exe /online /add-package /packagepath:"Windows8-RT-KB5031442-x64.cab" /quiet /norestart /logpath:"C:\Temp\dism.log"
- Also tried to just run the .msu
- both are failing
 

Attachments

Hi @sylar60000,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

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- Sysnative Windows Update Team
 
Hello,

Reboot the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file.
Attach the zipped cbs.log and C:\Windows\WindowsUpdate.log to your next reply.
 

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