Windows Server 2012 failed update

S

sylar60000

Member
Joined
Jul 5, 2024
Posts
16
Note: This is a different device

Troubleshooting done:
I have a script that automates all troubleshooting on this url
Additional resources for Windows Update - Windows Client

Action taken:
- run sfc /scannow
- run DISM.exe /online /cleanup-image /restorehealth
- Method on installing the .msu:
expand -f:* "windows8-rt-kb5031442-x64_8640559abcd2c9eb5e6e329cb2765f854c7b255c.msu" C:\Temp\
dism.exe /online /add-package /packagepath:"Windows8-RT-KB5031442-x64.cab" /quiet /norestart /logpath:"C:\Temp\dism.log"
- Also tried to just run the .msu
- both are failing
 

Attachments

Hi @sylar60000,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

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- Sysnative Windows Update Team
 
Hello and welcome,

The log contains this error:
2024-11-07 19:30:37, Error CSI 0000007f@2024/11/8:03:30:37.488 (F) base\wcp\plugins\bfsvc\bfsvc.cpp(218): Error HRESULT_FROM_WIN32(ERROR_DISK_FULL) originated in function Windows::WCP::Bfsvc::BasicInstaller::Install expression: HRESULT_FROM_WIN32(GetLastError())
Click to expand...
Do you have enough free disk space on the system drive ?
 
ChkDsk Scan
  • Right-click the Start button and click Commandprompt (Run as administrator).
  • A window appears. Typ CHKDSK and press the enter key.
  • Wait until CHKDSK is finished.
  • Download ListChkdskResult.zip by SleepyDude and extract it to your desktop.
  • Rightclick
    58a60a47ed1bd-ListChkdskResult.PNG
    ListChkdskResult.exe and click Run as administrator. On completion the tool will save a textfile called ListChkdskResult.txt on your desktop.
  • Attach this text file to your next reply.
 
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.
 
It looks like the scan didn't find a problem. Is that right ?
 
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