WS2019 DISM Error "The specified file cannot be found."

andruhasms

Member
Joined
Oct 25, 2024
Posts
22
hi. we often get blue screens. when checking dism, we get an error.
1731505768274.webp
 
Last edited by a moderator:
Hi @andruhasms,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hi,

Download the
6092ba29b640f-SysnativeBSODCollectionApp_101-2.png
Sysnative BSOD Dump + System File Collection App to your desktop.
  • Right-click on SysnativeBSODCollectionApp.exe and select "Run as administrator".
  • When the tool is ready, it will open the directory: C:\Users\<username>\Documents.
  • Post the zipfile: SysnativeFileCollectionApp.zip as attachment in your next reply.
  • The textfile 'BSODPostingsInstructions' you may close.
 
Hi,

The last BSOD is from today as it seems, so before we start fixing things I would suggest to start a new thread in the BSOD section to get advise from a BSOD expert.
Please refer to this thread as well.

I've also changed the thread title, because this is an 2019 server instead of 2016!
 
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