Server 2016 fail to install KB5044293

[sfranssen]

Hi

I running windows update issues on a Windows server 2016 VM.

I run SFC command that ended successfully but issue still present :
DISM Fails with error 0x800f0966

I uploaded in attachment CBS and Components scanner result.

If anything missing that could help feel free to ask.

I would be greatfull if you can help to point where the issue in order sort out it

Thanks advance

 

[Windows Update Bot]

Hi @sfranssen,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[sfranssen]

DISM completed succesfully.

Installation of the windows updates fails with error 0x80073712

 

[Maxstar]

Please upload the CBS logs as well as the COMPONENTS hive.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[sfranssen]

The files are attached.

COMPONENTS.zip

 

[Maxstar]

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[sfranssen]

The ComponentBasedServicing is included.

 

[Maxstar]

Do you have a similar server (same patch level), maybe we can use the COMPONENTS and Components Based Servicing hive from that machine as source to rebuild the corrupt deployment keys.

If so provide both hive from that machine.

 

[sfranssen]

No, those servers already have the latest patch.

 

[Maxstar]

That shouldn't be a problem, and it may save a lot of time to rebuild both keys manually.

 

[sfranssen]

This file is from another server.

 

[Maxstar]

Unfortunately, we cannot use this system as a source so I'll need to rebuild it manually using our sources. Due to the number of values it will take some time.