Windows Server 2016 Updates failing

[Wiederganger]

Hello Community,

I'm at wits end with my problem so I hope somebody is able to help me out.
I've got a Windows Server 2016 Datacenter Version 1607 Build 14393.6529 who refuses to update since 2024 September CU.
The server had problems updating in the past, but it worked fine in Q2 and Q3.
I already tried a fair share of troubleshooting steps.
What I tried so far:
DISM scanhealth, checkhealth and restorehealth. Both online and offline with the newest Server 2016 image.
sfc /scannow

SFC and DISM reported corrupted components and were able to fix them, but the update problem persists.
After the initial fix, dism and sfc can't find any corrupted or missing components.


Resetting windows Update components
Disabling services and renaming catroot2 and SoftwareDistribution folders.

Windows Troubleshooter recognized a Windows Update Database corruption but wasn't able to fix it.

The update error is 0x8007371b (ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE).
I was able to trace it back to 3 missing components:

2024-11-13 13:44:09, Info CSI SxS, pkt {l:8 b:31bf3856ad364e35}, type [l:12]'driverUpdate']) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:82]'Package_10400_for_KB5046612~31bf3856ad364e35~amd64~~10.0.1.6.5046612-23322_neutral' ncdata: [l:0]'') thumbprint: [l:64]'d385db294e9c141aa7a28a4bb6186e2336503b9438bcb52949d3084b7cbbb9d7'
2024-11-13 13:44:34, Info CBS FLOW: Enter Installation Stage: Closure Analysis, Current Operation Stage: Installing
2024-11-13 13:44:51, Info CSI 0000156e Changelist winner missing its manifest - ReachFramework, version 10.0.14393.0, arch msil, nonSxS, pkt {l:8 b:31bf3856ad364e35}
2024-11-13 13:44:52, Info CSI 0000156f Changelist winner missing its manifest - PresentationFramework-SystemData, version 4.0.14305.0, arch msil, versionScope neutral, pkt {l:8 b:b77a5c561934e089}
2024-11-13 13:44:52, Info CSI 00001570 Changelist winner missing its manifest - PresentationFramework, version 10.0.14393.0, arch msil, nonSxS, pkt {l:8 b:31bf3856ad364e35}
2024-11-13 13:44:52, Error CSI 00001571@2024/11/13:12:44:52.292 (F) onecore\base\wcp\componentstore\csd_winners.cpp(1273): Error STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE originated in function OriginateManifestsMissingError expression: (null)
[gle=0x80004005]
2024-11-13 13:44:52, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.
2024-11-13 13:44:52, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20241113094454.log to WER report.
2024-11-13 13:44:52, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20241113083755.log to WER report.
2024-11-13 13:44:52, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20241113041847.log to WER report.
2024-11-13 13:44:52, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20241113021926.log to WER report.
2024-11-13 13:44:52, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20241113011321.log to WER report.
2024-11-13 13:44:53, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-11-13 13:44:53, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-11-13 13:44:53, Info CBS Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-11-13 13:44:53, Info CBS Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2024-11-13 13:46:46, Error CSI 00001572 (F) STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE #12750145# from CCSDirectTransactionerformChangeAnalysis(...)[gle=0xd0150024]
2024-11-13 13:46:46, Error CSI 00001573 (F) STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE #12750144# from CCSDirectTransaction:repareForCommit(...)[gle=0xd0150024]
2024-11-13 13:46:46, Error CSI 00001574 (F) STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE #12750143# from CCSDirectTransaction::ExamineTransaction(...)[gle=0xd0150024]
2024-11-13 13:46:46, Error CSI 00001575 (F) STATUS_SXS_TRANSACTION_CLOSURE_INCOMPLETE #12750142# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0xd0150024]
2024-11-13 13:46:46, Error CSI 00001576 (F) HRESULT_FROM_WIN32(ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE) #9160107# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(...)[gle=0x8007371b]
2024-11-13 13:46:46, Error CSI 00001577 (F) HRESULT_FROM_WIN32(ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE) #8606509# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 47, pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x8007371b]
2024-11-13 13:46:46, Error CSI 00001578 (F) HRESULT_FROM_WIN32(ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE) #8606508# 158676326 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x0000002f, pSink = NULL, disp = 0)
[gle=0x8007371b]



But I don't know how to proceed from here. Please help.

Sorry for my English and thanks for reading!
Best regards
Phil

 

[Windows Update Bot]

Hi @Wiederganger,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Wiederganger]

Hello,

I have noticed that I have forgotten the component scanner. Here are the results of the scanner and once again the current CBS logs.
Please excuse the incorrect resources I have provided.

Best Regards
Phil