[SOLVED] Server 2016 - Cumulative Update fail (0x80070057)

Glurak

Contributor
Joined
Nov 8, 2024
Posts
9
Windows Server 2016 Standard x64.
Update Error: 0x80070057

SFC scan fails at 44% (windows resource protection could not perform the requested operation).
DISM scans fails (1734 the array bounds are invalid).

Manual installation of the update fails.

Re-creation of the folder SoftwareDistribution and catroot2 also without success.


CBS.zip in attachment

Any help really appreciated.
Thanks in advance.
 

Attachments

Hi @Glurak,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Hi and welcome to Sysnative,

Step 1. Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Thank you very much for your help! Unfortunately the problem still exists. Logfiles are attached
Best regards.
 

Attachments

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Rich (BB code):
2024-12-02 13:54:03, Error                 CSI    000034a6@2024/12/2:12:54:03.685 (F) onecore\base\wcp\componentstore\deltastore.cpp(2483): Error STATUS_INVALID_PARAMETER originated in function ComponentStore::CRawStoreLayout::DecompressFile expression: Parameter check failed
[gle=0x80004005]

Please run the System File Checker again with Process Monitor running.

Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Run the System File Checker just like you have in the past.
3. Stop Process Monitor a minute after as it fails. You can simply do this by clicking the capture icon (CTRL +E) on the toolbar as shown below.

Process-Monitor.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link.
6. Upload also the latest CBS log for the time stamps.
 
Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the System File Checker again with Process Monitor and post the result. If it fails attach a new copy of the CBS log and the *.PML trace.
Code:
SFC /Scannow
 

Attachments

Unbelievable, your magic worked. DISM is fine, sfc is fine, windows update is fine.

Thank you very much! Donation is on the way.
 
Hi,

You're welcome. Glad to hear the issue has been resolved and many thanks for your donation to Sysnative..(y)
 

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