New pre-built PC crashes randomly

[Jandro]

Hello Dear Experts!

I've tried everything to figure out the issue.

I've run the following:
- Memtest
- Chkdsk
- Sfc /scannow
- Windows Memory Diagnostics
- Reinstalled the os and clean installed all drivers
- Reset Bios settings

• A brief description of your problem (but you can also include the steps you tried)
  • It seems like whenever I play a game the system randomly (not always) crashes. The last time it did I disabled vsync in WoW and then the firefox tabs started to crash and then the windows did too seconds later.
• System Manufacturer?
  • ASUS
• Laptop or Desktop?
  • Desktop
• Exact model number (if laptop, check label on bottom)
  • PRIME B760M-K
• OS ? (Windows 11, 10, 8.1, 8, 7, Vista)
  • Win 10 x64
• What was original installed OS on system?
  • A Win 11 x64
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
  • Retail
• Age of system? (hardware)
  • Brand new, except the GPU which is around 8 months old
• Age of OS installation?
  • 1 week
• Have you re-installed the OS?
  • Yes
• CPU
  • Intel(R) Core(TM) i5-14400F, 2500 Mhz, 10 Core(s), 16 Logical Processor(s)
• RAM (brand, EXACT model, what slots are you using?)
  • Patriot Viper Venom 2x16Gb 6000mhz CL30 DDR5
• Video Card
  • Palit Gaming Pro RTX 3080 10Gb
• MotherBoard - (if NOT a laptop)
  • ASUS PRIME B760M-K
• Power Supply - brand & wattage (if laptop, skip this one)
  • DeepCool PF-750
• Is driver verifierenabled or disabled?
  • Verifier Flags: 0x00000000
• What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
  • Basic Windows Firewall and AV
• Are you using proxy, vpn, ipfilters or similar software?
  • No
• Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
  • No
• Are you currently under/overclocking? Are there overclocking software installed on your system?
  • No

 

[Jandro]

You can find the sysnative app's dump attached.

Appreciate any insights.

 

[ET_Explorer]

I tried viewing your sysnative file but it was downloading info on command prompt.
So I cancelled it but it was still down loading info. Windows Defender block it but
I ignored it. My computer is acting weird so I have do a DISM Restore Health.

 

[Jandro]

Yeah.. I have uploaded the app's zip file..

Sorry about that.

 

[ubuysa]

There are signs that you may be using an unlicensed Adobe product? I'm not comfortable assisting where pirated software is installed.

 

[Jandro]

There are signs that you may be using an unlicensed Adobe product? I'm not comfortable assisting where pirated software is installed.

Yes, I did not want to pay for another license when I already paid for one for my other machine. Completely understand your claim. Appreciate you looking.