[SOLVED] Updates failed since KB5036899 on windows server 2016.

[Dr Phil]

Hello,

Since March KB5036899 we've not been able to install the Cumulative's updates on windows server 2016.

Both commands sfc /scannow and Dism /Online /Cleanup-Image /RestoreHealth failed.

I try to change source for Dism command but it keeps failling.

Can you help me?

 

[Windows Update Bot]

Hi @Dr Phil,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Dr Phil]

Hello Maxstar,

The result of the command DISM /online /cleanup-image /RestoreHealth is

Error: 1734 The array bounds are invalid.

Thanks

 

[Maxstar]

Hi,

Unfortunately SFCFix failed, so please run the tool again and be sure SFCFix is not blocked by security or other behaviour blocking software.

 

[Dr Phil]

Hello Maxstar,

The command DISM /online /cleanup-image /RestoreHealth complete 100%

The restore operation completed successfully.
The operation completed successfully

But the cumulative update failed.

Thanks

 

[Maxstar]

2024-12-03 12:47:46, Info                  CSI    00005b46 Regenerating payload files from delta files on component: [l:90 ml:140]'amd64_netfx4-servicemodel_mof_files_b03f5f7f11d50a3a_4.0.15552.17625_none_c9224a83359cfeea'
2024-12-03 12:47:46, Error                 CSI    00005b47@2024/12/3:17:47:46.535 (F) onecore\base\wcp\componentstore\deltastore.cpp(2879): Error STATUS_INVALID_PARAMETER originated in function ComponentStore::CRawStoreLayout::RecursivelyRegenerateComponentPayload expression: Parameter check failed
[gle=0x80004005]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Dr Phil]

Hello Maxstar,

The link for the file COMPONENTS.zip

Thanks

 

[Maxstar]

Hi,

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.

 

[Dr Phil]

Hello Maxstar,

The update successfully installed.

I have an other server 2016 with the same issue.

Should i post the cbs and componentscanner's file here or create a new thread?

Thanks

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved on this server.

And yes please start a new thread for the other server.