[SOLVED] Windows Server 2016 Standard - 2024-10 Cumulative Update Fails

[streetstar]

Hello!

I have a server that is refusing to install 2024-10 Cumulative Update for Windows Server 2016 for x64-based Systems (KB5044293).

It will take around 20 minutes to "Prepare for Install" and then error out with the Error code: (0x80073712). I ran through the steps before for 2024-09 and it actually let me install it yesterday with no issues.

---
sfc /scannow

Results:
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

----
Ran Dism /Online /Cleanup-Image /RestoreHealth

Results:
Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.4169

[==========================100.0%==========================]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

 

[Windows Update Bot]

Hi @streetstar,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[streetstar]

Sorry for the delay that did the trick! Thank you!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...