Windows Server 2022 - unable to install updates

pantera950

pantera950

Active member
Joined
Nov 29, 2023
Posts
33
Location
Lithuania
Hello,

Windows Server 2022 Datacenter cannot install updates in any tried way. Windows update show this error code:
1. Direct msu install (finished unsuccesfully)
2. WSUS
3. Direct from Windows Update Online usually 0x8007000d or 0x80070005
4. Even tried inplace upgrade but inplace finishes with undoing changes screen and upgrade failed. Thought this error might gone is user location changed back to default (C:) because right now its F: , but even if i move users to C and delete them from F: error still occurs. Error message: 0x8007001F - 0x3000D (First_boot phase with an error during migrate_data operation. There is no exact information why this happens.
5. Windows update troubleshooter - no error.

DISM, SFC Scan shows no error , component cleanup no issue too.

Adding required components and CBS files
 

Attachments

Hi @pantera950,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team
 
Rich (BB code): 
2024-11-19 09:53:57, Error                 CSI    0000082c (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #4679383# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x2493d30d100, mp = @0x2493d30d900, disp = 0)[gle=0x80070005]
2024-11-19 09:53:57, Info                  CBS    Failed to add one or more component [HRESULT = 0x80070005 - E_ACCESSDENIED]
2024-11-19 09:53:57, Error                 CBS    Failed to complete component closure [HRESULT = 0x80070005 - E_ACCESSDENIED]

Hi,

Which security software is installed on this server?
 
Hi,

Open an elevated command prompt, run the following command and copy paste the result in your next post.
Code: 
certutil -hashfile %SystemRoot%\WinSxS\Manifests\amd64_microsoft-windows-s..ouppolicy.resources_31bf3856ad364e35_10.0.20348.2849_en-us_cb425a3a9cb3cfe0.manifest SHA256
icacls %SystemRoot%\WinSxS\Manifests\amd64_microsoft-windows-s..ouppolicy.resources_31bf3856ad364e35_10.0.20348.2849_en-us_cb425a3a9cb3cfe0.manifest
 
Result
PS C:\Windows\system32> certutil -hashfile %SystemRoot%\WinSxS\Manifests\amd64_microsoft-windows-s..ouppolicy.resources_31bf3856ad364e35_10.0.20348.2849_en-us_cb425a3a9cb3cfe0.manifest SHA256
CertUtil: -hashfile command FAILED: 0x80070002 (WIN32: 2 ERROR_FILE_NOT_FOUND)
CertUtil: The system cannot find the file specified.
PS C:\Windows\system32> icacls %SystemRoot%\WinSxS\Manifests\amd64_microsoft-windows-s..ouppolicy.resources_31bf3856ad364e35_10.0.20348.2849_en-us_cb425a3a9cb3cfe0.manifest
%SystemRoot%\WinSxS\Manifests\amd64_microsoft-windows-s..ouppolicy.resources_31bf3856ad364e35_10.0.20348.2849_en-us_cb425a3a9cb3cfe0.manifest: The system cannot find the path specified.
Successfully processed 0 files; Failed processing 1 files
 
Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Export the Windows Update log
  • Right-click on the Start button and click Windows PowerShell (Admin).
  • Copy and paste the following command into it, press enter afterwards
Code: 
Get-WindowsUpdateLog
  • Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
  • Attach the logfile WindowsUpdate.log to your next reply.
 
Hi,

Download and run SetupDiag from Microsoft
  • Download
    60e45c659164d-SetupDiag.png
    SetupDiag to your desktop.
  • Right-click on SetupDiag.exe and select Run as administrator.
  • When completed the following files are created: "Logs.zip, SetupDiag.exe.config and SetupDiagResults.log"
  • Attach SetupDiagResults.log and Logs.zip to your next reply.
 
I'm unable to launch it correctly.
If i run as admin directly it opens and closes without data.

If i run from cmd using 3 example same thing
Example 3 - Online Mode, no parameters needed
SetupDiag.exe
Instructs SetupDiag to look for setup/upgrade logs on the current system and output the results to the same directory where SetupDiag is located.

If i run with output parameter

c:\SetupDiag>SetupDiag.exe /Output:C:\SetupDiag\Results.txt

SetupDiag v1.7.0.0
Copyright (c) Microsoft Corporation. All rights reserved.

Searching for setup logs...
SetupDiag was unable to find a relevant log file. Exiting!
 
Please provide the following logs if exists.

C:\$Windows.~BT\Sources\Panther\Setuperr.log
C:\$Windows.~BT\Sources\Panther\Setupact.log
 
These are directly from C:\Windows\Panther.
Err.log file did not attached because it's empty
I guess they should be newer after inplace attempt but usually so save space we use disk cleanup and newer files could be removed.
 

Attachments

Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.
 

Attachments

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