[Lenovo ideapad gaming 3 15IMH05] VIDEO_DXGKRNL_FATAL_ERROR 0x113 (0x19, 0x2, 0x10DE, 0x1F95) for 1 year and I can't fix it

[xilolee]

From Event viewer:

13:43:09 20/DEC/24: APPLICATION; level: information; source: desktop window manager; event id: 9027; message: The Desktop Window Manager has registered the session port.
13:43:10 20/DEC/24: SYSTEM; level: warning; source: display; event id: 4101; message: Display driver nvlddmkm stopped responding and has successfully recovered.
13:43:11 20/DEC/24: APPLICATION; level: error; source: application error; event id: 1000; message: Faulting application name: dwm.exe 10.0.19041.4355; Faulting module name: KERNELBASE.dll 10.0.19041.5198; exception code: 0xe0464645
13:43:14 20/DEC/24: APPLICATION; level: information; source: windows error reporting; event id: 1001; message: Event Name: LiveKernelEvent; Problem signature: P1: 141, P2: ffffc403becaa460, P3: fffff80664ff3ee4, P4: 0; Attached files: C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20241220-1943.dmp
13:43:14 20/DEC/24: APPLICATION; level: information; source: windows error reporting; event id: 1001; message: Event Name: APPCRASH; Problem signature: P1: dwm.exe, P2: 10.0.19041.4355, P3: 6564cf4e, P4: KERNELBASE.dll, P5: 10.0.19041.5198, P6: d1eefc71, P7: e0464645, P8: 00000000001338e2
13:43:15 20/DEC/24: APPLICATION; level: warning; source: dwminit; event id: 0; message: The Desktop Window Manager process has exited. (Process exit code: 0xe0464645, Restart count: 1, Primary display device ID: NVIDIA GeForce GTX 1650 Ti)
13:43:15 20/DEC/24: APPLICATION; level: information; source: desktop window manager; event id: 9027; message: The Desktop Window Manager has registered the session port.

Then those events are repetead other six times and the PC rebooted (or you rebooted it): The operating system started at system time 13:44:44 20/DEC/2024.
This happened other four times , with the same events, in these days (20/dec/2024 and 21/dec/2024).
The main bugcheck 0x113 (0x19, 0x2, 0x10DE, 0x1F95) indicates your graphics card as a problem (0x10DE stands for NVIDIA, 0x1F95 stands for GTX 1650 Ti).



What could you try (in addition to the solution suggested by ubuysa)?

1) Check system health with SFC and DISM.

Read More:

Basic clean-up, check-up and repair of Windows

2) Remove the dust inside the laptop.

Read More:

microsoft.com: How to clean your computer inside and out: Tips and tricks

How to dust inside your PC
Most laptops aren’t meant to be opened by their users, which makes cleaning inside challenging. Some laptop warranties may also be voided after the bottom panel has been opened. For most modern laptops, you won’t need to clean inside regularly. However, if you notice visible dust in the vents of your laptop, it’s worth opening up for a quick clean, as dust buildup can cause your device to overheat.
Power down your laptop before unscrewing the bottom panel. While cleaning, remove the battery inside. Use a can of compressed air to blow short bursts of air at the internal parts of your computer. Make sure you’re blowing the dust out of the computer and not just moving it around.
Is your desktop computer running slowly or making more noise than normal? Cleaning the hardware inside may solve the problem. Your computer’s fan pulls air inside to cool the internal components, inviting in dust. This dust builds up gradually and can keep your hardware from cooling itself, which can lead to overheating. Desktop computers tend to be easier to take apart for cleaning, so it’s a good habit to clean inside regularly.
To dust inside your computer, turn it off completely. Open the case of your desktop’s tower and use a duster to spray inside until all of the dust is removed. Avoid using a vacuum cleaner, as it creates static electricity that can damage your device. Rubbing the internal components of your PC with a rag or feather duster may also cause damage.

hp.com: How to Clean Your Laptop: A Comprehensive Guide

How to Clean Your Laptop Internally
Cleaning the Laptop Fan and Vents
A clean fan and clear vents are crucial for proper airflow and preventing overheating.
What you’ll need:

• Can of compressed air
• Screwdriver (if necessary to access the fan)

Steps:

1. Power off and unplug your laptop.
2. Locate the air vents, usually on the sides or bottom of the laptop.
3. Use short bursts of compressed air to blow out dust from the vents.
4. If accessible, carefully clean the fan blades with compressed air or a soft brush.

Caution: Always consult your laptop’s manual before attempting to open it. Some models may void the warranty if opened.

3) This should be true for windows 8.1, but I would try it the same: disable RTPM in the Intel driver.

Read More:

microsoft.com: Stop error 0x113 if you use Intel and AMD graphics adapters on a Windows 8.1-based computer

Symptoms
Assume that you have a Windows 8.1-based computer that has a hybrid graphics configuration that uses both Intel and AMD graphics adapters. In this situation, the computer occasionally crashes when it tries to resume from standby, and you receive the following error message: Bug Check 0x113 (VIDEO_DXGKRNL_FATAL_ERROR)

Cause
This issue occurs because the AMD driver does not support Runtime Power Management (RTPM), but the Intel driver does support RTPM.

Workaround
To work around this issue, disable RTPM in the Intel driver.

I searched what that means, but I wasn't able to find it.
Maybe it could be a BIOS/UEFI option (i.e., you should access your BIOS/UEFI settings and disable INTEL RTPM - "Runtime Power Management" or "Real Time Performance Measurement"?)?
Or an option in intel graphics software?
4) Try newer drivers (like you suggested).

 

[ubuysa]

It's my considered opinion that this is a hardware fault, almost certainly a flaky Nvidia graphics card. These are typically soldered in a laptop and can't be easily replaced, that means a new motherboard and that's usually not an economic repair.

@xilolee those log entries are the ones I was referring to in my previous post (#37) and based on everything we have seen and done in this thread I'm sure that these are due to a flaky graphics card rather than anything in Windows. The OP has recently factory reset the laptop and installed all the Lenovo drivers, they also recently tried the generic Nvidia drivers, all to no avail.

 

[KTPY]

In summary, the issue is not caused by the drivers but by the hardware, specifically the GTX 1650 Ti graphics card. The solution would be to replace the motherboard, but that would cost a lot and isn’t worth it. So, I’d like to thank everyone who helped solve this problem. Thank you.

 

[ubuysa]

That is my opinion. But that doesn't mean it's scrap. It will not run games well without the GTX 1650 Ti but it will still work. You just need to disable the 1650 Ti so it's fault doesn't impact you and run all your graphics off the iGPU in the CPU. That will be fine for all but graphics demanding games. TBH, unless you are gaming you probably don't need a dedicated GPU at all....

 

[ubuysa]

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[ubuysa]

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