SFC and DISM Not Working

[SeeKay555]

Hello! Seeing issues with both of these services. When I run SFC / Scannow, it will go to a certain percentage and then state:

Windows Resource Protection could not perform the requested operation​

When running DISM, I get a message stating:
Error: 1734

The array bounds are invalid.

Hoping that someone can help :) Thank you!

 

[Windows Update Bot]

Hi @SeeKay555,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[PeterJ]

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

 

[SeeKay555]

Thank you. We will give this a try over the weekend and let you know!

 

[PeterJ]

OK.

 

[SeeKay555]

Here is the file. Thank you!

 

[PeterJ]

Looking good.

Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[SeeKay555]

SFC was successful, however I'm still seeing the same error with DISM. I've tried various ways of running DISM including mounting an ISO and using that as the source. Here is the message I see:

C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.4169

Image Version: 10.0.14393.7426

[==========================100.0%==========================]
Error: 1734

The array bounds are invalid.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log