[SOLVED] Unable to install Windows 11 24H2 update or repair update from iso

[koltigal]

Hello,
I am trying to update to Windows 11 23H2 to version 24H2, but I keep getting an Install error - 0x800700c1.

So far, I have tried a simple restart, running Windows Update Troubleshooter, and the repair update, but the update still fails. I tried an repair update from iso but it also failed.
I tried running dism.exe /Online /Cleanup-image /Restorehealth in CMD prompt, but I get "Error: 0x800f081f
The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log"

dism startcomponentcleanup and analyzecomponentstore are also ended with an error

I also cannot run sfc /scannow, I get "Windows Resource Protection could not start the repair service."

Is there anything else I can try to fix this error? I would greatly appreciate any help, thanks in advance.
If it is important I cloned my ssd form 512GB to 1TB half a year ago, but there were no issues.

I've attached my CBS, DISM and componentsScanner logs below.

 

[Windows Update Bot]

Hi @koltigal,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[koltigal]

Hi! Thanks for your help!
SCFfix process ended successfully, but dism restore command failed with the same error -
"Error: 0x800f081f
The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log"

 

[Maxstar]

hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[koltigal]

SCFfix process ended successfully, but dism restore command failed with the same error

 

[Maxstar]

Here's the next fix, in such cases we'll need to replace several files.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[koltigal]

The dism restore operation has finally been completed successfully, thank you so much! Can I try updating the system or is there something else I need to do?

 

[Maxstar]

Yes, please attempt to update. If it fails attach a new copy of the CBS logs.

 

[koltigal]

The update has finally been successfully installed. Thank you so much for your help, it's just a little New Year's miracle! Happy New Year to you!

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been revolved...

Happy New Year too!