[SOLVED] Windows 2016 update failed with error code 0x80073712

[kkgoodidea]

Error content:

2025-01-11 15:16:14, Info                  CBS    Not able to add file to extract: update.ses [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:16:17, Info                  CBS    Asynchronous Session: 31155192_2971184289 finalized. [HRESULT = 0x00000000 - S_OK]
2025-01-11 15:30:28, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:30:28, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:30:28, Info                  CBS    Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:30:28, Info                  CBS    Failed to get enumerator for missing components. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2025-01-11 15:30:28, Error                 CBS    Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2025-01-11 15:31:06, Info                  CBS    Not able to add file C:\Windows\winsxs\manifests\amd64_microsoft-windows-host-guardian-registry_31bf3856ad364e35_10.0.14393.351_none_35f0f59d3e5017d0.manifest: to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:31:06, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:31:06, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:31:06, Info                  CBS    Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:31:06, Error                 CBS    Rept: Failed to call CSI detect. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2025-01-11 15:31:06, Info                  CBS    Failed to check CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2025-01-11 15:31:06, Info                  CBS    Failed to run Detect and repair. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2025-01-11 15:31:07, Info                  CBS    Exec: Processing complete, session(Corruption Repairing): 31155192_2971184289 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2025-01-11 15:31:07, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2025-01-11 15:31:07, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2025-01-11 15:31:07, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:31:07, Info                  CBS    Not able to add %windir%\winsxs\poqexec.log to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:31:07, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:31:07, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2025-01-11 15:31:07, Info                  CBS    Resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2025-01-11 15:31:07, Info                  CBS    Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2025-01-11 15:31:07, Info                  CBS    Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2025-01-11 15:31:08, Info                  CBS    Exec: Processing complete.  Session: 31155192_2971184289, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~14393.7606.1.5 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

 

[Windows Update Bot]

Hi @kkgoodidea,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[PeterJ]

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

 

[kkgoodidea]

install success , thank you very much.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2025-01-14 09:32:02.778
Microsoft Windows Server 10 Build 14393 - amd64
Using .zip script file at C:\Users\Administrator\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\Manifests

Successfully copied file C:\Users\Administrator\AppData\Local\niemiro\Archive\amd64_microsoft-windows-host-guardian-registry_31bf3856ad364e35_10.0.14393.351_none_35f0f59d3e5017d0.manifest to C:\Windows\winsxs\Manifests\amd64_microsoft-windows-host-guardian-registry_31bf3856ad364e35_10.0.14393.351_none_35f0f59d3e5017d0.manifest.

Successfully restored ownership for C:\Windows\winsxs\Manifests
Successfully restored permissions on C:\Windows\winsxs\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2025-01-14 09:33:01.333
Script hash: 9AMj36HBQXDJavGuHLnf0sw+b0m39q5myEli3XPoNS8=
----------------------EOF-----------------------

 

[PeterJ]

Your welcome,

Take care.