Windows Update Error Code 80070490 for Windows Server 2008 R2

[tahhan]

Hi,

I'm trying to update my Windows Server 2008 R2 (64-bit), as there is 1 pending update as shown in the below screenshot:





But I got error (Code 80070490) as shown in the below screenshot:



I ran sfc /scannow command. There was no error found, as follows:

C:\Users\user>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

I ran (ComponentsScanner) and attached the result, and the CBS log as well.

Would you please help me deploying the update and rid off the error.

Thanks,

 

[Windows Update Bot]

Hi @tahhan,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[PeterJ]

Hello and welcome,

Restart the machine.
Check Windows Update again but do not install any updates.
Provide a screenshot of the available important updates first.

 

[tahhan]

Hi,

I restarted the machine, checked Windows Update, and hereunder the screenshot for the result:





Thank you,

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._dedb49db575d1335e08b64115acbfb58ff1c79cc.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows6.1-kb3135445-x64_dedb49db575d1335e08b64115acbfb58ff1c79cc.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3135445-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[tahhan]

I followed the steps as stated, and for the DISM, I got the following error:

C:\temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3135445-x64.cab

Deployment Image Servicing and Management tool
Version: 6.1.7601.24499

Image Version: 6.1.7601.24499

Processing 1 of 1 - Adding package Package_for_KB3135445~31bf3856ad364e35~amd64~~6.1.1.0
[===========================99.7%========================= ]
An error occurred - Package_for_KB3135445 Error: 0x80070490

Error: 1168

Element not found.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

I attached CBS.log

 

[PeterJ]

Remove Update Manually

1. Click on the Start button and in the search box, type Command Prompt.
2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:4093118
   
4. Let me know if it says it was successful or if there are any errors.

 

[tahhan]

I ran wusa command to uninstall the update, I got the following result:

 

[PeterJ]

FRST Registry Search

1. Click the Start button and choose Control Panel.
2. In the upper right corner ensure the View by: is set to Category.
3. Select the Programs group.
4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
   Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
   
6. Right-click on the file FRST64.exe and choose Run as administrator.
7. Copy and paste KB4093118 into the Search box and click the Search Registry button.
8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
9. You may close any remaining open windows now.

 

[tahhan]

I ran as instructed, please find the attached result.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Install Update again with DISM

1. Click on the Start button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3135445-x64.cab
   
   
4. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
5. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[tahhan]

I attached Fixlog.txt the result log of step 1.

I followed the instructions in step 2, and the operation was completed successfully, as shown below:

C:\temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3135445-x64.cab

Deployment Image Servicing and Management tool
Version: 6.1.7601.24499

Image Version: 6.1.7601.24499

Processing 1 of 1 - Adding package Package_for_KB3135445~31bf3856ad364e35~amd64~~6.1.1.0
[==========================100.0%==========================]
The operation completed successfully.

 

[tahhan]

I re-run Check for Updates, the problem solved.



I thank you so much, really appreciate your assistance. Have a wonderful day.