BSOD TCPIP.SYS CRASH

[teddysmasheroo]

Hello,

I have had the issue of my computer crashing about once a day for a few months now. I am not sure how to fix the crashes. I've tried updating my drivers, resetting my ip, and uninstalling various security programs I have but I cannot figure out the issue. I did a crash dump and it says that the failure bucket is 0x109_1_tcpip!Ipv6pSkipNetworkLayerHeaders so it looks like an Ipv6 issue. I posted on another tech support forum and they recommended I post on this forum.

Computer specs:
CPU- 3700x
GPU- 2070 super
16gb ddr4 ram
Gigabyte x570 auros pro wifi

If anyone could please help me fix these BSOD crashes it would be greatly appreciated, thanks.

 

[ET_Explorer]

Please Follow

BSOD Posting Instructions

https://www.sysnative.com/forums/threads/blue-screen-of-death-bsod-posting-instructions-windows-11-10-8-1-7-and-vista.68/

The instructions state to create a new thread <> You can disregard that since you already created a thread.

 

[teddysmasheroo]

Okay here is the Sysnative file

 

[teddysmasheroo]

and here is my part list on Speccy: http://speccy.piriform.com/results/KshrHqRL1fIB3d7BDjDXLvI

I built the computer in 2019. My 650w power supply failed a couple of months ago and my computer wouldn't turn on, so I replaced it with a 1000w power supply. I was having the BSOD crashes even before I changed the power supply though.

 

[ET_Explorer]

You have too many antivirus programs on your computer?
Firewall
Firewall: Enabled
Display Name: Norton 360
Antivirus
Norton 360
Antivirus: Enabled
Spybot - Search and Destroy


Uninstall Norton and spybot

This can cause issues with your computer

 

[teddysmasheroo]

You have too many antivirus programs on your computer?
Firewall
Firewall: Enabled
Display Name: Norton 360
Antivirus
Norton 360
Antivirus: Enabled
Spybot - Search and Destroy


Uninstall Norton and spybot

This can cause issues with your computer

How do you see these on my computer? I thought that I uninstalled them all.

 

[xilolee]

Hi!

You can see them in the speccy snapshot, scrolling through a few lines.

Download and run the Norton Remove and Reinstall tool for Windows

Uninstall Spybot - Search & Destroy

 

[teddysmasheroo]

Okay thanks I'll click the link you sent. I definitely did go to apps and clicked uninstall so I'm not sure why it's still saying that they're on my computer.

 

[xilolee]

Okay thanks I'll click the link you sent. I definitely did go to apps and clicked uninstall so I'm not sure why it's still saying that they're on my computer.

It seems they need special tools for a complete removal.

 

[axe0]

Antiviruses typically need special uninstall tools from the vendor themselves to properly remove them, the inbuilt installer is typically notoriously bad at removal.

 

[teddysmasheroo]

I uninstalled Norton fully I think but don't understand the link you sent about uninstalling spybot. I deleted though folder though so hopefully It's off my system, idk. Alright hopefully it won't crash anymore

 

[teddysmasheroo]

Is there a good uninstaller app that anyone recommends to fully get rid of all of these unwanted programs?

 

[ubuysa]

There are no shortcuts with security products. Search for the official uninstall tool for each of those security products. I really would uninstall them all - via the official tools

 

[xilolee]

I uninstalled Norton fully I think but don't understand the link you sent about uninstalling spybot. I deleted though folder though so hopefully It's off my system, idk. Alright hopefully it won't crash anymore

• I have tried the following (free, or pro through giveaway) uninstallers (I like portable versions!), listed in alphabetical order.
  If you choose iobit, smarty, or chemtable, they have a monitoring function; therefore, you can activate it and the changes made by the installation will be recorded.
  • Chemtable "Soft organizer" or "reg organizer": they work also in trial mode.
  • geek uninstaller (portable version available).
  • iobit uninstaller.
  • revo uninstaller (portable version available).
  • smarty uninstaller.
  • wise program uninstaller (portable version available).
• Reinstall the spybot version you was using in the past.
• Download (these x64 files) from the spybot link: unins000.exe, unins000.msg, unins000.dat.
• If you had Spybot 1.6, you should put the files here: C:\Program Files (x86)\Spybot – Search & Destroy
  If you had Spybot 2, you should put the files here: C:\Program Files (x86)\Spybot – Search & Destroy 2
• Double-click unins000.exe (i.e., the spybot uninstall application)
• Run the uninstaller to remove leftovers (if it will not do it on its own)

 

[teddysmasheroo]

• I have tried the following (free, or pro through giveaway) uninstallers (I like portable versions!), listed in alphabetical order.
  If you choose iobit, smarty, or chemtable, they have a monitoring function; therefore, you can activate it and the changes made by the installation will be recorded.
  • Chemtable "Soft organizer" or "reg organizer": they work also in trial mode.
  • geek uninstaller (portable version available).
  • iobit uninstaller.
  • revo uninstaller (portable version available).
  • smarty uninstaller.
  • wise program uninstaller (portable version available).
• Reinstall the spybot version you was using in the past.
• Download (these x64 files) from the spybot link: unins000.exe, unins000.msg, unins000.dat.
• If you had Spybot 1.6, you should put the files here: C:\Program Files (x86)\Spybot – Search & Destroy
  If you had Spybot 2, you should put the files here: C:\Program Files (x86)\Spybot – Search & Destroy 2
• Double-click unins000.exe (i.e., the spybot uninstall application)
• Run the uninstaller to remove leftovers (if it will not do it on its own)

When I go to download those files it doesn't download anything. Idk what to do, I'm still having the crashes. Should I do a clean install of Windows or update the bios?