Windows Server 2016 cannot install updates

[Gratiskeder]

Hi,

I'm currently looking into a Windows Server 2016 that is not installing updates.
KB5048671 and KB5044021 is both failing with,

[Window Title]
Windows Update Standalone Installer

[Main Instruction]
Windows Update Standalone Installer

[Content]
The update is not applicable to your computer.


[OK]

DISM and SFC does not find any corruption, but CBS.log shows a long list of "Watchlist Package Missing 0x80070490".
In Control Panel it does not show that any Windows/Microsoft updates - Only Adobe, Office, and Visual C++.
Have run ComponentsScanner, but that did not find anything.
Attached logs.

 

[Windows Update Bot]

Hi @Gratiskeder,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[PeterJ]

Hello and welcome,

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the Farbar Recovery Scan Tool and save it to your Desktop:
   64-bit: Downloading Farbar Recovery Scan Tool
   Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
   
2. Download the attachment fixlist.txt and save it to your desktop.
3. Right-click on FRST64.exe and select "Run as administrator".
4. Press the Fix button.
5. The tool will now process fixlist.txt.
6. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
7. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
8. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[Gratiskeder]

Sorry for the delay in answering. It took some time to get a clear for restart.

Fixlog.txt is attached

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

I tried to install KB5048671, which I had manually downloaded,

[Window Title]
Windows Update Standalone Installer

[Main Instruction]
Windows Update Standalone Installer

[Content]
The update is not applicable to your computer.


[OK]

 

[PeterJ]

No problem on the delay.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download
  
  SFCFix and move the executable to your desktop.
• Download the attachment SFCFixScript.txt and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Attach that file to your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[Gratiskeder]

SFCFix have been run - SFCFix.txt attached.

SFC completed and did not find anything,

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

It still can't install updates,

[Window Title]
Windows Update Standalone Installer

[Main Instruction]
Windows Update Standalone Installer

[Content]
The update is not applicable to your computer.


[OK]

Attached CBS.log

 

[PeterJ]

Do you have access to another Windows Server 2016 which has the Danish language pack installed ?