Windows Updates Failing (Windows Server 2016)

[cdk276]

The update ... is not installed on this computer

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[cdk276]

No integrity Violations

• Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.423.316.0) - Current Channel (Broad) - Error 0x80248007

• 2025-02 Cumulative Update for Windows Server 2016 for x64-based Systems (KB5052006) - Error 0x8007000d
Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x8007000d)

 

[PeterJ]

Step 1:
Remove Update Manually

1. Right-Click the Start button and click Command Prompt (Admin) on the list.
2. When command prompt opens, copy and paste the following command into it, then press enter.
   wusa /uninstall /KB:5039214
3. Let me know if it says it was successful or if there are any errors.

Step 2:
FRST Registry Search

1. Click the Start button and in the search box, type CMD
2. When you see cmd.exe on the list, right-click on it and select Run as administrator.
3. When command prompt opens, copy and paste the following command into it, press enter afterwards.
   
   

   REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS

   
   Note: This loads your components hive which is what we want. Please keep the command prompt window open while you perform the remaining steps. You can minimize it if you wish but keep it open.
4. Right-click on the file FRST64.exe and choose Run as administrator.
5. Copy and paste KB5039214 into the Search box and click the Search Registry button.
6. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
7. You may close any remaining open windows now.

 

[cdk276]

Do you want to uninstall the following update> Y
- Installer encounters error 0x8007371b
- One or more required members of the transaction are not present

It should be noted that I accidentally ran the Fixlist from the previous comments twice, i was forced to kill the application once i discovered this and determined it was stuck in an infinite loop, i apologize for this mistake.

 

[PeterJ]

Ok. That shouldn't be a problem as the script only removes keys and values.

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

1. Download the attachment fixlist.txt and save it to your desktop.
2. Right-click on FRST64.exe and select "Run as administrator".
3. Press the Fix button.
4. The tool will now process fixlist.txt.
5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
7. Attach the logfile Fixlog.txt to your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.