KB5051974: Error 0x80073701

[Tau_Rus]

You're welcome and let us know the result and if it resolved all the issues...

hello Maxstar.
can u help me with same winupdate error 0x80073701 until install KB5051974

ill try to clear
C:\Windows\SoftwareDistribution
C:\Windows\System32\catroot2
run commands
Dism /Online /Cleanup-Image /RestoreHealth
dism /online /cleanup-image /startcomponentcleanup
sfc /scannow

nothing..

also ill try to install Windows10.0-KB5049981-x64 by youre instruction -error

 

[xilolee]

Hi @Tau_Rus,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.

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- Sysnative Windows Update Team

 

[Tau_Rus]

dear @Maxstar, this is CBS logs of my problem. plz help me )

I think I have an error due to partial installation of components of this update (screenshot), but I don't know which ones. And I can't delete it, because it's not on the list for deletion

 

[Maxstar]

Hi and welcome to sysnaive,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Tau_Rus]

here you are

 

[Maxstar]

Hi,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[Tau_Rus]

Hi Maxstar.

im applythe SFCFix.zip file over the SFCFix.exe executable.

after ill try to update - also error 0x80073701
CBS log in attach

 

[Maxstar]

Hi,

Same error but for another component this time.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command, it will fail with error 2 so please attach the new CBS logs.

DISM /online /cleanup-image /RestoreHealth

 

[Tau_Rus]

dear Maxstar here you are

 

[Maxstar]

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFixScript.txt and save it to your desktop.
• Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Tau_Rus]

DISM operation successfully. can ill try to update?

 

[Maxstar]

Yes please attempt to update again. If it fails attach a new copy of the CBS logs.

 

[Tau_Rus]

i get a new error 0x800f081f when updating KB5053606 from Windows Update.I also have a separate update downloaded as a package windows10.0-kb5051974-x64_74aa601c3966a9e1ad4efe6287550c0f0bdea59d.msu it also does not install

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.

 

[Tau_Rus]

Failed to install on ‎14.‎03.‎2025 - 0x800f081f

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.

 

[Tau_Rus]

Unfortunately, error again. What broke so hard, it's so awful

 

[Maxstar]

Yes, but in such cases we'll need to apply several fixes.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.

 

[Tau_Rus]

also 0x800f081f error

 

[Maxstar]

Please reboot the system and attempt to update again. if it fails attach a new copy of the CBS logs.