KB5051974: Error 0x80073701

[Tau_Rus]

also 0x800f081f error

 

[Maxstar]

Please run the fix in post #18 en post the result of SFCFix.

 

[Tau_Rus]

result of apply post #18 fix again

 

[Maxstar]

Great, the fix completed succesfully so please try to update again. If it fails attach the latest CBS logs.

 

[Tau_Rus]

Great, the fix completed succesfully so please try to update again. If it fails attach the latest CBS logs.

new error code 0x800f0984

 

[Maxstar]

Hi,

Please provide a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Tau_Rus]

Hi Maxstar.
here you are

 

[Maxstar]

Hi,

Here's the first batch with replacement files.

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Tau_Rus]

hi Maxstar
im apply fix, run DISM and after run update - 0x800f0984 error

 

[Maxstar]

Hi,

Here's the next batch, but we'll need to replace files for (20+ updates) including the files for the Russian Language pack.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[Tau_Rus]

applaying IX is OK. DISM -ok
update - 0x800f0984 error

 

[Maxstar]

Hi,

When did this problem arise, after a system crash, a failing hard drive etc...?

 

[Tau_Rus]

Hi,

When did this problem arise, after a system crash, a failing hard drive etc...?

hi Maxstar

I installed Windows 10 on new hardware after upgrading, I didn't leave the old system, I installed programs, games, there were no failures. At first everything updated fine, but then, after a week, the update kb5051974 was not installed. I thought it would fix itself)) then I started looking for the cause of the error and came across your forum, where you helped solve the problem with error 0x80073701 during the update. That's all.

it turns out that this update was installed incorrectly, partially or something... why - it's not clear

C:\Windows\system32>systeminfo

Host Name: DECOR-PC
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.19045 N/A Build 19045
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free

Original Install Date: 17.02.2025, 21:38:55
System Boot Time: 17.03.2025, 11:29:31
System Manufacturer: Aquarius
System Model: Aquarius Pro, Std, Elt Series
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 79 Stepping 1 GenuineIntel ~2400 Mhz
BIOS Version: American Megatrends Inc. F23 AQ, 07.07.2017
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: ru;Russian
Input Locale: en-us;English (United States)
Time Zone: (UTC+03:00) Moscow, St. Petersburg
Total Physical Memory: 65 369 MB
Available Physical Memory: 60 066 MB
Virtual Memory: Max Size: 65 369 MB
Virtual Memory: Available: 57 443 MB
Virtual Memory: In Use: 7 926 MB
Page File Location(s): N/A

Hotfix(s): 10 Hotfix(s) Installed.
[01]: KB5050576
[02]: KB5050579
[03]: KB5011048
[04]: KB5015684
[05]: KB5033052
[06]: KB5026361
[07]: KB5014032
[08]: KB5025315
[09]: KB5050111
[10]: KB5052916

 

[Maxstar]

Okay, but given the number of corruptions we have two options:

1. Fixing all the corruptions manually, but due to the number of corrupted components is this going to take a lot of time for us both.
2. The most effective way to resolve all the issues should be an in-place upgrade in this case.

So let me know what you prefer.

In-place upgrade
This will reinstall and update the operating system and fix any corruptions, without removing any file or program. But make always a backup of all your important data!

• Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
• Save the tool on your Desktop and double click to run it.
• On the License terms page, if you accept the license terms, select Accept.
• On the What do you want to do page, select Upgrade this PC now, and then select Next.
• Follow the instructions and select Keep personal files and apps, when you are asked to.
• It might take a couple of hours, depending on your internet speed connection, to install Windows 10. Your PC will restart a few times. Make sure you don’t turn off your PC.
• After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC.

 

[Tau_Rus]

So, there is no chance to fix a broken Windows update except by reinstalling it?

If it's not too much trouble for you, I would still try to fix it with fixes. But if it's convenient for you

 

[Maxstar]

Yes, but in this case there are so many corruptions that you should consider a repair install, and that's not a fresh install. It Will just repair the current version of Windows 10.

 

[Tau_Rus]

Yes, but in this case there are so many corruptions that you should consider a repair install, and that's not a fresh install. It Will just repair the current version of Windows 10.

unfortunately, the recovery tool does not start, I googled it - apparently it is because Microsoft stopped working in Russia

 

[Maxstar]

Hi,

Please try the in-place-upgrade using the 22H2 ISO.

• Mount the ISO and run the setup.exe file.
• Follow the instructions and click on the option Change what to keep.
• Select the option Keep personal files and apps and click next.
• Windows Setup will now start the in-place upgrade installation to repair Windows.