[SOLVED] Cannot install Windows Updates (0x80070002), Server Manager cannot get event data

[Maxstar]

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5043050

• Let me know if it says it was successful or you get the message: The update KB5043050 is not installed on this computer.

 

[trnx]

The uninstallation process started but in the end it gives error:

Installer encountered an error: 0x80073701
The referenced assembly could not be found

 

[Maxstar]

Please run the following command again for another update:

wusa /uninstall /KB:5040430

 

[trnx]

The update KB5040430 is not installed on this computer.

 

[Maxstar]

1. Open a elevated command prompt and run the following command (to be sure that the COMPONENTS hive is loaded).

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2. Open FRST64.exe as administrator and perform a registry search for:

KB5040430

3. Attach SearchReg.txt in your next reply.

 

[trnx]

Here. Thank you again.

 

[Maxstar]

Step 1. Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST64.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Step 2. Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.

 

[trnx]

Windows Updates failed, same error 0x80073701.

 

[Maxstar]

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5043050

• Let me know if it says it was successful or you get the message: The update KB5043050 is not installed on this computer.

 

[trnx]

Just like before. Uninstallation started but then error

Installer encountered an error: 0x80073701
The referenced assembly could not be found

 

[Maxstar]

Follow these instructions to install an update with DISM.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into it, and press enter. (Leave the CMD window open!)

MD C:\WUTemp

• Now, download the following update (KB5043050) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
  Downloadlink: KB5043050

• Copy and paste the following commands one at a time into the command prompt and press enter after each.

CD C:\WUTemp
EXPAND.exe windows10.0-kb5043050-x64_235e10ebbb4d07409bb14b704e46ad420d36b153.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5043050-x64.cab

• Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.

 

[trnx]

Done. It was successful.
It wanted restart so I did it.

 

[Maxstar]

Great, let me know the result after the reboot. If there are still issues please provide the latests CBS logs.

 

[trnx]

Ok, after the reboot the server doesnt start :/

 

[Maxstar]

Is this a VM or physical Server? 0xc000021a means:

# for hex 0xc000021a / decimal -1073741286
  STATUS_SYSTEM_PROCESS_TERMINATED                               ntstatus.h
# {Fatal System Error}
# The %hs system process terminated unexpectedly with a
# status of 0x%08x (0x%08x 0x%08x).
# The system has been shut down.
# as an HRESULT: Severity: FAILURE (1), FACILITY_NULL (0x0), Code 0x21a
# for hex 0x21a / decimal 538
  ERROR_ABIOS_ERROR                                              winerror.h
# An error occurred in the ABIOS subsystem.
# 2 matches found for "0xc000021a"

 

[trnx]

Its a VM.
Now its looped in restart, I am able to get the recovery mode.

I think when I rebooted, the updates starts, but it didnt finish and there was "Restoring" I think..

 

[Maxstar]

Hmm, please provide the latest CBS logs to look at.

 

[trnx]

Here. Thx.

 

[Maxstar]

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5039217

• Let me know if it says it was successful or you get the message: The update KB5039217 is not installed on this computer.

 

[trnx]

The update KB5039217 is not installed on this computer.