help with windows update

[sharon352]

Hi, getting the error 800700C1 with windows update. Repair install failed, unable to run sfc or dism - error 193.

See attached please, thanks in advance. The CBS folder is completely empty.

 

[Windows Update Bot]

Hi @sharon352,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[sharon352]

here is the CBS.log