0x80073701-windows update (kb5050081) and wsl install

[fiqfhm]

Hello,

I'm encountering a frustrating issue with my Windows update and could really use some help. I'm trying to install KB5050081 and enable WSL, but both are failing. I'm getting an error, and unfortunately, I haven't been able to pinpoint the exact cause

I tried SFC, DISM but no good result

thank you

 

[xilolee]

Hi!

This is the current list:

Read More:

C:\>wsl -l -o
The following is a list of valid distributions that can be installed.
Install using 'wsl.exe --install <Distro>'.

NAME                            FRIENDLY NAME
SUSE-Linux-Enterprise-15-SP5    SUSE Linux Enterprise 15 SP5
SUSE-Linux-Enterprise-15-SP6    SUSE Linux Enterprise 15 SP6
Ubuntu                          Ubuntu
Ubuntu-24.04                    Ubuntu 24.04 LTS
kali-linux                      Kali Linux Rolling
openSUSE-Tumbleweed             openSUSE Tumbleweed
openSUSE-Leap-15.6              openSUSE Leap 15.6
Debian                          Debian GNU/Linux
Ubuntu-18.04                    Ubuntu 18.04 LTS
Ubuntu-20.04                    Ubuntu 20.04 LTS
Ubuntu-22.04                    Ubuntu 22.04 LTS
OracleLinux_7_9                 Oracle Linux 7.9
OracleLinux_8_7                 Oracle Linux 8.7
OracleLinux_9_1                 Oracle Linux 9.1

If you block almost all connections with windows firewall, you will obtain:

C:\>wsl --list --online
Failed to fetch the list distribution from 'https://raw.githubusercontent.com/microsoft/WSL/master/distributions/DistributionInfo.json'. A connection with the server could not be established
Error code: Wsl/WININET_E_CANNOT_CONNECT

Try to install one of those distributions.
Yesterday I installed ubuntu-24.04 with this command:

wsl --install -d Ubuntu-24.04

 

[fiqfhm]

thank you for your reply

When i try to install the same ubuntu it gives this message :
"The referenced assembly could not be found"

Ps : it's not blocked by the firewall

 

[xilolee]

(windows 10 home or pro?)

Open Control Panel\Programs\Programs and Features - turn windows features on or off, select:
- virtual machine platform
- windows hypervisor platform
- windows subsystem for linux
- Click ok

Post the result, if something goes wrong.

 

[Maxstar]

I tried SFC, DISM but no good result

Could you please post the CBS logs for us to review. Error 0x80073701 is a known issue when you can't install specific features and/or server roles when there are still remnants of broken / partially removed updates.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

 

[fiqfhm]

copy of the CBS folder

thank you for you reply

 

[fiqfhm]

(windows 10 home or pro?)

Windows 10 enterprise

Still the same error

 

[Maxstar]

2025-02-12 13:22:09, Error                 CSI    0000000a (F) STATUS_SXS_ASSEMBLY_MISSING #545413# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2025-02-12 13:22:09, Error                 CSI    0000000b (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #545268# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-Editions-Professional-Deployment, version 10.0.19041.5371, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}, cb = (null), s = (null), rid = 'Microsoft-Windows-Editions-Professional-Package~31bf3856ad364e35~amd64~~10.0.19041.5371.Microsoft-Windows-Editions-Professional-Deployment', rah = (null), manpath = (null), catpath = (null), ed[gle=0x80073701]
2025-02-12 13:22:09, Error                 CSI     = 0, disp = 0)[gle=0x80073701]
2025-02-12 13:22:09, Info                  CBS    Failed to pin deployment while resolving Update: Microsoft-Windows-Editions-Professional-Package~31bf3856ad364e35~amd64~~10.0.19041.5371.Microsoft-Windows-Editions-Professional-Deployment from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2025-02-12 13:22:09, Info                  CBS    Failed to bulk stage deployment manifest and pin deployment for package:Package_1_for_KB5011058~31bf3856ad364e35~amd64~~10.0.1.8028 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:5011058

• Let me know if it says it was successful or you get the message: The update KB5011058 is not installed on this computer.

 

[fiqfhm]

Let me know if it says it was successful or you get the message: The update KB5011058 is not installed on this computer.

the operation was successful

 

[Maxstar]

Great, please follow the intstructions in post #4 as posted by @xilolee and post the result.

 

[fiqfhm]

the removal of KB5011058 was succeful after that some updates are installed

however, the same error 0x80073701 reappear for KB5051974 (11/02/2025 update)

and the error persist when i try the instructions of post #4

 

[xilolee]

When trying to install updates from Windows Update you might receive "Updates Failed. There were problems installing some updates, but we'll try again later" with Errors: 0x80073701, 0x800f0988 - Microsoft Support

Run the following command from an elevated command prompt:

dism /online /cleanup-image /startcomponentcleanup

It should take several seconds to a few minutes.
Post the result here.
Then reboot and try downloading and installing updates provided by Windows Update again.
If that doesn't work, wait for Maxstar to respond (maybe tomorrow).

 

[fiqfhm]

i already tried it, no good result
thank you

 

[Maxstar]

Please provide the latest CBS logs, see post #5 and a copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[fiqfhm]

COMPONENTS hive

components

latest CBS logs

 

[Maxstar]

Hi,

Export CBS (Component Based Servicing) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[fiqfhm]

ComponentBasedServicing

 

[Maxstar]

Hi,

Please do the following, it seems KB5049981 is partially installed.

Follow these instructions to install an update with DISM.

• Open the Start menu of Windows and type CMD.
• When you see Command Prompt on the list, select the option Run as administrator.
• Copy and paste the following command into it, and press enter. (Leave the CMD window open!)

MD C:\WUTemp

• Now, download the following update (KB5049981) to: C:\WUTemp - Or copy this file from the download directory to C:\WUTemp. (Important!)
  Downloadlink: KB5049981

• Copy and paste the following commands one at a time into the command prompt and press enter after each.

CD C:\WUTemp
EXPAND.exe windows10.0-kb5049981-x64_bda073f7d8e14e65c2632b47278924b8a0f6b374.msu -f:* C:\WUTemp
DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5049981-x64.cab

• Let me know if it says it was successful or if there are any errors. Or take a screenshot of the command prompt window and paste it into your next reply.

 

[fiqfhm]

C:\WINDOWS\system32>CD C:\WUTemp

C:\WUTemp>EXPAND.exe windows10.0-kb5049981-x64_bda073f7d8e14e65c2632b47278924b8a0f6b374.msu -f:* C:\WUTemp
Utilitaire de décompression de fichiers Microsoft (R)
Copyright (C) Microsoft Corporation. Tous droits réservés.

Ajout de C:\WUTemp\Windows10.0-KB5049981-x64-pkgProperties.txt à la file d'attente d'extraction
Ajout de C:\WUTemp\Windows10.0-KB5049981-x64.cab à la file d'attente d'extraction
Ajout de C:\WUTemp\Windows10.0-KB5049981-x64_uup.xml à la file d'attente d'extraction
Ajout de C:\WUTemp\WSUSSCAN.cab à la file d'attente d'extraction
Ajout de C:\WUTemp\SSU-19041.5363-x64.cab à la file d'attente d'extraction

Décompression des fichiers....
Avancement : 1 fichiers sur 5
La décompression des fichiers est terminée...
Total : 5 fichiers.

C:\WUTemp>DISM.exe /Online /Add-Package /PackagePath:C:\WUtemp\Windows10.0-KB5049981-x64.cab

Outil Gestion et maintenance des images de déploiement
Version : 10.0.19041.3636

Version de l’image : 10.0.19045.5247

Traitement de 1 sur 1 - Ajout du package Multiple_Packages~~~~0.0.0.0
[== 5.0% ]
L’opération a réussi.

CMD results

 

[Maxstar]

Great, restart the system and run the following tool.

Download

ComponentsScanner and save it to your desktop.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.