[SOLVED] 2024-07 Cumulatieve update Windows Server 2016 for x64 (KB5040434 fails to install Errorcode: (0x80073712)

sfranssen · Jul 25, 2024

Hi

I running windows update issues on a Windows server 2016 VM.

I run SFC and DISM command that ended successfully but issue still present :

I uploaded in attachment CBS, Component and Components scanner result.

If anything missing that could help feel free to ask.

I would be greatfull if you can help to point where the issue in order sort ou it

Thanks advance

Maxstar · Aug 12, 2024

Hi,

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Export CBS (Component Based Servicing) hive

Click on the Start button and type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
```
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send > Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

sfranssen · Aug 12, 2024

Hi,

I have uploaded the files.

https://we.tl/t-JPZYW5WH8F

Maxstar · Aug 12, 2024

Hi,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and run

ComponentsScanner again.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

sfranssen · Aug 12, 2024

Hi,
Run the command.

File Componentscanner is attached.

Maxstar · Aug 12, 2024

Have you restarted the server before running ComponentsScanner? Please provide also the result of SFCFix to see if the fix completed successfully.

sfranssen · Aug 12, 2024

Yes, rebooted the server after SFCFix

sfranssen · Aug 12, 2024

Just ran sfcfix once again. Will reboot server once more and run componentscanner.

Maxstar · Aug 12, 2024

Hmm, the fix failed: SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.

Ah, now the result looks good in post #8

sfranssen · Aug 12, 2024

After reboot I ran the componentscanner.

I see 3 errors.

sfranssen · Aug 12, 2024

The Windows Update are now installed on the server.

Maxstar · Aug 12, 2024

Great, the last 3 lines are just warnings, but to resolve them you can run the following fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards run ComponentsScanner again.

sfranssen · Aug 12, 2024

No erros found.

Thank you for your help.

Maxstar · Aug 12, 2024

You're welcome and then we can mark this thread as solved I guess...

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[SOLVED] 2024-07 Cumulatieve update Windows Server 2016 for x64 (KB5040434 fails to install Errorcode: (0x80073712)

sfranssen

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

sfranssen

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

sfranssen

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

sfranssen

Well-known member

Attachments

sfranssen

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

sfranssen

Well-known member

Attachments

sfranssen

Well-known member

Maxstar

Windows Update Moderator, Security Analyst

Attachments

sfranssen

Well-known member

Attachments

Maxstar

Windows Update Moderator, Security Analyst